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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23804 Views
  • 0 replies
  • 8 kudos

Error completing migration to Google Home

Put off migrating from Nest to Google Home. Attempting to finally migrate and receive an error "Oops! We encountered an error. Please try again."I've tried in android (deleted Nest, restarted device, reinstalled Nest with the same issue. Tried using ...

PJFanatic by • Community Member
  • 812 Views
  • 3 replies
  • 0 kudos

Temperature sensor

When you have multiple sensors in a zone, Nest lets you choose which sensor should be considered primary by time of day. For instance, in the Morning you can have one sensor be “on” and then evening can have another sensor be “on” for purposes of hea...

thesmith7 by • Community Member
  • 806 Views
  • 2 replies
  • 0 kudos

E102 error after condensate pump replacement?

A technician replaced my condensate pump yesterday, because it was tripping my circuit and he said it was "saturated and in bad shape." Since he replaced it, my Nest is giving me an E102 error. I'm assuming this MUST be due to the pump replacement as...

Jamie333 by • Community Member
  • 758 Views
  • 3 replies
  • 0 kudos

Nest screen timing delay and unable to connect to wifi

Hello, the last few weeks my Nest has started acting differently. It has no disconnected from the WiFi and won’t reconnect. Additionally the screen has a 30 second delay when you try to turn it on with a click or rotate. I have tried many of the Trou...

Andy1288 by • Community Member
  • 574 Views
  • 2 replies
  • 0 kudos

Heat fuel is wrong

I have natural gas heater and a heat pump. Wiring is Y1-G-R-O-C. Nest configuration asserts the heat source is electric when I have a gas furnace. Also cooling is much less than before I changed. House is 76, temp set at 67, out temp is 56. And it's ...

Rkesters by • Community Member
  • 766 Views
  • 1 replies
  • 0 kudos

Nest keeps changing temps

I have the learning thermostat but quickly found that I hated that feature. I turned off all of the auto features and set a schedule. Nonetheless, Nest keeps changing my temperatures. I have my nighttime temperature set to 68 and it keeps setting it ...

Beccare3 by • Community Member
  • 5113 Views
  • 5 replies
  • 9 kudos

Nest with multiple but independent heat sources

I have a hopefully easy question regarding multiple heat sources. The system has a standard HVAC stack with an electric furnace and air conditioning system. In addition to that, there is also a boiler heating system in place. Right now, the electric ...

Nest Learning Thermostat Set Up Test won’t allow DONE

First installation of a Nest product (learning thermostat) and everything seemed to go smoothly up until the set up test when the wall thermostat asks you to select which system to test and then turns each one on. That works! What doesn’t work is the...

Meggin by • Community Member
  • 396 Views
  • 1 replies
  • 0 kudos
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