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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21781 Views
  • 0 replies
  • 6 kudos

Nest Thermostat not connecting - Again.

My first Nest learning thermostat stopped working after 18 months. Google replace it free of charge but the replacement only lasted about 1 month and once again the Nest Thermostat will not connect to Wi-Fi. While they worked, it worked great but the...

WRasco by Community Member
  • 774 Views
  • 4 replies
  • 0 kudos

Lost in wiring

 I don’t know where to put the S1 or S2 wires in the nest learning I have a heat pump 8 wiresPLEASE HELP!!!

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Ramman by Community Member
  • 1014 Views
  • 7 replies
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Nest Renew randomly changes temperature

Hello,I have the basic Nest thermostat. It's been working fine for years (so there's no issue with wiring or such). Recently, my heating suddenly goes on and my radiator gets very hot, even though:- Heating mode is OFF- It's summer and already very w...

idelange by Community Member
  • 3206 Views
  • 23 replies
  • 0 kudos

Nest Thermostat

My Nest Learning Thermostat is not connected to WiFi any longer and it will not recognize any networks. I need to get this resolved ASAP or will ask for a refund.

jimga99 by Community Member
  • 668 Views
  • 3 replies
  • 0 kudos

Nest is offline

My nest won't connect to the wi-fi. This issue is beeing going on since I bought this product.It gives me the message error w5 and I can't even speak to anyone from google. Is there a phone number I can call?Frustrating!

CPissarra by Community Member
  • 393 Views
  • 1 replies
  • 0 kudos
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