Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google Nest Temperature Sensors supported in NZ?
I’m in NZ.I am trying to connect Google Nest Temperature sensors to my Google learning thermostat.but the stat is suggesting I need to download software, but when I try to update software I’m told it’s up to date. There was another thread that has be...
Still waiting for a response from support after 8+ days regarding my Nest Thermostat E
Two weeks I ago I posted this asking for help. A Community Specialist responded, asking me to fill out a form and letting me know a member of the senior support team will be contacting me by email.It's been over 8 days since then and I haven't been c...
Thermostat restrictions
Will someone please figure out how to prevent anyone from adjusting the thermostat from any display in the home??? Please!? I mean as advanced as technology is these days you’d think this should be possible with a simple update.
Nest restarting even with c-wire
Have c-wire. Have constant voltage on r wire but nest does the following:-starts a cool cycle-condenser relay clicks rapidly a few times-then fan comes on-then condenser starts-condenser runs about 1 1/2 minutes then turns off-thermostat says startin...
Nest thermostats Compatibility check
We just bought a new nest and wasn’t sure of the compatibility to our system, can you please help??
Thermostats
The thermostats is wired properly and works most days, but on extra hot days the thermostat says precooling and is not following the schedule. The schedule is set to 75 at 5pm it is now 6:45 and at 81. I am not enrolled in rush rewards.
Nest Thermostat Low Battery and Delayed Cooling
Hello, I've recently ran into the problem of my Nest Thermostat starting and stopping suddenly, and taking a look at the home page shows that the cooling is now delayed, but keeps resetting itself. I looked into this and the solution was to replace t...
Nest temperature sensor not working
I am not able to connect my temperature sensor with my thermostat. It worked fine for ~2 months and then the app started reporting connectivity issue. I tried all the instructions to reconnect by removing from the app and removing battery for more th...
Can No Longer Log Into My Nest App
I can no longer log into my Nest app as it continues to come back with Wrong Name or Password. I have verified both and both are correct. I have deleted the app and reinstalled it to no avail. When I try and reset my password, it fails to send the re...
Nest thermostst
My nest thermostat which is not even a year old wont connect to wifi or find heat link this is the second nest thermostat that has gone faulty. Currently waiting for a reply off google.Why are these thermostats going faulty so soon.
