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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22604 Views
  • 0 replies
  • 7 kudos

Nest Thermostat Low Battery Issues

Installed new Nest Learning Thermostat. It had been working fine for the last 7-8 months.. Now get message low battery and can't connect to WiFi. Tried resetting and still shuts off. Tried charging on USB and device gets very warm. It’s says to put b...

Jackie24 by Community Member
  • 1517 Views
  • 9 replies
  • 0 kudos

Next works with heat/cooling fan doesn’t turn on

I didn’t have a C common so I used the fan as the common. The heat works but when I turn on the A/C only the compressor outside comes on and not the fan inside. The Nest says it will turn on in 2 hrs!

Xcz5785 by Community Member
  • 612 Views
  • 2 replies
  • 0 kudos

Nest No Longer Powers On

 I’ve been using my Nest thermostat with no issues for months and it all of a sudden says it’s not getting power. For context, I was having wifi issues last night so I had to restart my router, but I’m not sure if that’s the cause. I’ve tried trouble...

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Tmautz22 by Community Member
  • 2540 Views
  • 10 replies
  • 1 kudos

Thermostat auto resets to 80 degrees

I called the Nesgt tech support number and think I was Phished...the online Web numbers were 855-469-6378 and 888-525-3050...got a new person who said I was infected by a foreign virus...which they showed me via a CMD prompt. I asked them for their W...

Rande by Community Member
  • 256 Views
  • 0 replies
  • 0 kudos

Rename nest thermostat

I have 2 nest thermostats. 1 in my home and 1 in my garage. They are named Home and Garage. When I open the app it shows Home with a Home thermostat under it and the other is Office with a Garage thermostat under it. How do I get rid of “Office” and ...

Rwpl by Community Member
  • 1161 Views
  • 1 replies
  • 0 kudos

Nest reports

Every month I receive reports telling me how much energy I have used that month. These reports bear no resemblance to the amount of energy I have actually used - they are completely random. I have checked this with Octopus, my supplier. I'm therefore...

Nest Heat Link stuck on Blue pulsing light

Hi There Looking for some guidance had our boiler serviced yesterday and to do it it had to have the power switched off.Since then the heat link for the heating system is working fine and connected immediately but the heat link for my hot water cylin...

JimMce72 by Community Member
  • 1538 Views
  • 5 replies
  • 0 kudos

HOT WATER STOPPED WORKING

My hot water has suddenly stopped working after about three years without a problem.If I turn on the boost I hear a click and the moterised valve opens but the boiler and pump do not turn on.The central heating still works fine.Help

PETERUKW by Community Member
  • 1040 Views
  • 7 replies
  • 0 kudos

Resolved! Solved: Nest Thermostat and Navien Combi-boilers

(UPDATED)Taking the advise from this thread I tested two additional configurations for a 2-wire thermostat with a Navien NCB-H combi-boiler.#1 Using a 5W 220ohm resister wired between the W1 and C wires at the thermostat. This configuration did allow...

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