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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat
Hello, we have a 30 year old Honeywell thermostat. Please see photo. Can we update to the nest thermostat? Thanks
True Radiant does not start early enough to warm up to the desired temp on time
I have had my nest thermostats installed for a little more than a week. I want my house to reach 68 degrees by 7am. I set it to 62 degrees at night. The first floor of my house heats up very slowly so I have max duration set to 2 hours which should m...
Need a feature to set to eco mode in schedule
We really need a feature to be able to schedule our nest to eco mode, for example we don’t use a whole floor of our house in the evenings so I’d like to be able to schedule it to eco mode after a certain hour. Thanks!
Locked out. Lost pin. No internet
Cant remember pin. Just moved. And my thermostat isnt connected to the network. Please help
Keep getting notifications to verify address
So I have had a nest thermostat for over 10 years and multiple Android devices for just as long with no issues but for about the past 3 weeks randomly I'll get a notification from Google home on my android devices and the email below asking me to val...
Thermostat won't turn heating on unless hot water is also on
I've got a 3rd gen learning thermostat. Recently, the thermostat won't turn the central heating on unless the hot water is also on by schedule or boost. So:Thermostat below ambient temp: central heating off Thermostat above ambient temp and hot water...
received a defective nest thermostat and google replaced it with a refurbished unit
I recently bought a new Nest thermostat and when i went to set it up it tne app it did not work. Spoke with nest support and they agreed that something was wrong with it. They set up a replacement and had me send it the defective unit. Today i receiv...
Allowing Multiple Alexa accounts to control the Nest Thermostat
I've set up Nest and Alexa and all is working if Alexa is on my wife's account. When I switch to my own account, Alexa cannot fing the Nest device. I've also tried adding the thermostat to my Alexa app, but alexa cannot find it.I've noticed that in G...
Confused on Wiring. Please help.
The first picture is my old thermostat wired by the builders. Second picture is how I wired the Nest. I initially thought it went well, but noticed that randomly my heat would kick on while in cooling. Nest wasn't switching to heat on thermostat... b...
Setting heat schedule
Hi, when you set a temperature in the heating schedule how long does it heat for? Do you have to instruct it to reduce the temperature when you want the heating off? I want to set the heating to come on during off peak hours. You can't seem to set th...
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