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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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nest thermostat

I would like to operate thermostat manually , without setting up a daily lot of schedules , more like a manual on off

Fan comes on and off while thermostat is set to off

Preexisting thermostat wire has red, green, yellow and white, when thermostat is set to off, the fan comes on and off for a few seconds each.everything works fine with current thermostatany idea’s would be appreciated

Hoj5 by Community Member
  • 177 Views
  • 3 replies
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Warranty submission claim not working

My Google Nest thermostat is a year old and stopped working. The electrician worked on it and he said it can't be repaired. I am trying to put a warranty claim through and I keep pressing submit and it keeps saying "refresh page and try again". I saw...

Google home can’t find nest thermostat

Hi all,I’ve managed to connect the Nest thermostat to the Nest app, but I’m failing to connect it to google home and use it with my Google devices.when I try to connect I always get a error message and can’t go from there. Could anyone please help?th...

Ricky4 by Community Member
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  • 5 replies
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Nest Thermostat compatibility

I want to buy a smart thermostat but the wires of my current one don't even appear in the Nest compatibility checker.Any ideas?I have a heating system with a boiler supplied by district heating and radiators + a couple of electrical towel rails in th...

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Doccolo by Community Member
  • 253 Views
  • 3 replies
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Nest H74 error

Hi all, I am suffering H74 error code on my learning thermostat, not linking to the heat link. It even suggest to go to 'nest.com/H74' which does not exists. H74 does not exist on any site and support desk cannot give me appropriate help. Does any on...

Nest_H74 by Community Member
  • 974 Views
  • 3 replies
  • 1 kudos

Nest App offline thermostat

Hi, my Nest app has been connected to the thermostat fine until 3 days ago. It says it's offline but the thermostat is online.I've uninstalled, reconnected, tested, etc. And again today it's offline.What other steps could I take to resolve?Many thank...

JosieMill by Community Member
  • 188 Views
  • 3 replies
  • 0 kudos

Nest temp reading is wrong

We recently suspected the indoor temperature reading is incorrect on our Nest Learning Thermostat (3rd Gen). We have matched it to a mercury indoor thermometer that we now keep near the Nest thermostat. Nest is reading 5° cooler than reading on therm...

installation support NJ

I would like a certified plumbing company to review my Nest installation. I am having some noise issues since installed at my water boiler (furnace?) and would like someone to review. i have extra wires that were not connected to the previous thermos...

cs2eye by Community Member
  • 263 Views
  • 6 replies
  • 0 kudos
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