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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25826 Views
  • 0 replies
  • 11 kudos

Chromecast Audio in a group makes group not working

Hello,Since several months when i add my Chromecast audio to a group. The entire group does not work.I tried reseting all devices, go in preview program or not for each device. Nothing work... When i restart chromecast audio, the group may work one t...

Only IPv6 after restart then only IPv4 after wifi reconnect

I have working IPv6 at home using an eero router which I believe uses SLAC for for IPv6 and DHCP for IPv4. I noticed when I restart the chromecast it gets a global IPv6 address but no IPv4. If I then disconnect from the wifi and reconnect it gets an ...

tech2024 by • Community Member
  • 315 Views
  • 1 replies
  • 0 kudos

Built-in Chromecast: Casting screen produces blank screen w/ audio

I purchased a Hisense TV on July 29, 2024 that has Chromecast built-in. When I try to casting the screen from my HP laptop, I get a blank/black screen with audio. My laptop is only a few months old as well. I can cast tabs without trouble. I also can...

ellieb by • Community Member
  • 267 Views
  • 0 replies
  • 0 kudos

Unacceptable end of Chromecast

It is extremely absurd that Google will discontinue the Chromecast and replace it with another extremely expensive and useless product! We want to stick with Google Chromecast as it is cheap and simple. WE DO NOT ACCEPT THE END OF CHROMECAST!

Bajcwb by • Community Member
  • 837 Views
  • 4 replies
  • 2 kudos

App not Available in my Country

I just bought Chrome cast with Google TV 4k and have always lived in Australia and have checked all my accounts for any address issues (none found) I’ve tried all troubleshooting I could find and nothing is working. I cannot access 7+, 10Play, 9Now, ...

Shows viewed appear across seperate profiles on the same Chromecast

Hi,On chromecast, there is a profile setup for myself and one for my wife. Shows I am viewing or shows I might like from my viewing choices are showing on her profile and visa-versa. Is there a way to stop this happening and have the profiles and vie...

Daveo00 by • Community Member
  • 265 Views
  • 1 replies
  • 0 kudos

Déconnexion chromecast 2

Bonjour, depuis quelques temps, lorsque je caste une vidéo youtube ou autre, après plusieurs minutes, le message "appareil déconnecté" s'affiche, et l'écran revient à l'écran d'accueil chromecast. J'ai réinitialisé le chromecast, vérifié la version l...

Trusso by • Community Member
  • 198 Views
  • 0 replies
  • 0 kudos
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