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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 422 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27398 Views
  • 0 replies
  • 12 kudos

4k Chromecast with Google TV - Casts keep pausing and stopping

Hi, this is a problem that has been going on for a long time and is driving me nuts.I have a 4k Chromecast with Google TV and when i try to cast media, (Twitch, Soundcloud are the two with the most problems) the stream keeps pausing and stopping. The...

poots by • Community Member
  • 1123 Views
  • 3 replies
  • 0 kudos

Ambient Mode doesn't work anymore ?

I had to operate a factory reset on my Chromecast and ever since then I can't use the "Ambient Mode" feature, every time I click on it it shows a screen with "Device Settings" with nothing in it. I restarted my internet provider, reinstalled the Home...

Cannot reset password

Cannot change internet password Nest. Don’t remember original 

Are you still watching

Hi, I don’t really know what my platform is but had to select something so selected android? I have the google chromecast 4g? plugged into my Panasonic tv via hdmi with the internet (wifi?) I use for my computer making it work.I like my tv on all nig...

ShaBat by • Community Member
  • 1309 Views
  • 3 replies
  • 0 kudos

Cant connect to chromecast

I'm not sure if mine is 1st or 2nd Gen but my phone connects to the chromecast when I first start setting it up. When connecting the wifi is says that I can't communicate with the chromecast. It also says can't connect to the internet after I press r...

Scoindreau by • Community Member
  • 2009 Views
  • 3 replies
  • 0 kudos
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