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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 260 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27147 Views
  • 0 replies
  • 12 kudos

Chromecast hapert

Ik kijk tv via mobile router van Odido en cast dit naar de tv maar het beeld staat regelmatig even stil wat kan hier de oorzaak van zijn

Marenk by • Community Member
  • 469 Views
  • 1 replies
  • 0 kudos

Obtain a license from Google to use Chromecast built-in technology.

Hello! Kindly advise the procedure of obtain a license from Google to use Chromecast built-in technology for acoustic system.What steps must a manufacturer take to obtain a license from Google to use Chromecast built-in technology for acoustic system...

Galina1 by • Community Member
  • 466 Views
  • 1 replies
  • 0 kudos

Google chrome cast won’t reset

Hi my Google chrome cast no longer seems to be working. When I turn it on, all I get is Google tv screen in a rectangle box with the Google colours rotation around it.tried hard reset, however the light stays white, it won’t go yellow.

janeo by • Community Member
  • 382 Views
  • 1 replies
  • 1 kudos

Resolved! Chromecast enciende y se reinicia

al parecer cuando se actualizaba no termino y ahora prende pero no arranca solo muestra el primer logo se reinicia

Chromecast freezes at startup

I have a chromecast with Google TV 4k. When opening the chromecast in my TV. It just freezes at startup and it says is the signal on. i tried hitting the chromecast remote multiple times still doesn't work then i have to reset it. Its becoming frustr...

Resolved! Chromecast restarts

So recently my Chromecast has started to restart itself quite frequently. Sometimes, nothing happens for two hours, and then all of a sudden it restarts itself maybe five times in a row!! The G appears on the screen, and then Google TV and then it re...

Srb19 by • Community Member
  • 626 Views
  • 2 replies
  • 1 kudos

chromecast video not loading on all apps

Out of the blue Chromecast is freezing up. I get to the home menu and choose an app and then a video and the screen turns black. I can hear the sound but video loads. At this point when I try to navigate back to the home menu the whole thing stops wo...

Haddockm by • Community Member
  • 536 Views
  • 3 replies
  • 0 kudos

Chromecast picture not working

Hello!I have a Toshiba Smart tv that's around a decade year old I think, and mostly the Chromecast works. However recently, my tv was unplugged and the Chromecast doesn't seem to turn on to my tv anymore. It comes up with the Google logo before retur...

Zane_H by • Community Member
  • 339 Views
  • 1 replies
  • 0 kudos
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