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Google TV Streamer is now available! Read more

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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4661 Views
  • 16 replies
  • 6 kudos

Can't cast ITVX after it shows ready to cast

When I cast itvx to my TV with chrome cast from my iPad or android phone it works fine until the first advert. But then the TV shows "ready to cast" and I can't watch any more. I don't know how to fix this.

lesshaste by • Community Member
  • 865 Views
  • 3 replies
  • 0 kudos

Turn Google Tv with chromecast oj

We have a new Chromecast which is set to turn itself off after 30 min of inactivity but we can't work out how to turn it back on. The power button on the remote only turns our TV on and off. We're probably missing something simple but can't find anyw...

nick4ward by • Community Member
  • 388 Views
  • 1 replies
  • 0 kudos

4k Chromecast causes TV to hum when displayed

Hi everyone I'm having a strange issue with my 4k CC, on my 75" 4k TV, when the device displays on the TV the is a low grade hum, no other device does this or causes it (AV amp, 4k BR player or laptop connected to the TV). It's ruining the experience...

Dual_Boot by • Community Member
  • 548 Views
  • 1 replies
  • 0 kudos

Google TV Streamer - no audio on wakeup until the Home key is pressed

We recently replaced our Chromecast 4K with the Streamer. Since then, when the Streamer powers on (or wakes up from sleep), there is no sound. Once we press the Home key, then we hear sound. It is connected to an LG TV and LG Sound Bar. Prior to this...

lydiathem by • Community Member
  • 1017 Views
  • 4 replies
  • 0 kudos

Live guide - allow to set default FAST service

Is there a way to determine the default service to use in Live Guide when selecting a channel that is supported by multiple services? I see that Roku Channel has been added but it's very buggy and ruining the Live guide. Would like to set others as d...

GeoNomad by • Community Member
  • 572 Views
  • 1 replies
  • 0 kudos

Google tv is stuck on some loading

Google tv is stuck on some loading screen after randomly coming on. It's a rectangle with Google colours rotating around it. Left it for 30min, have tried unplugging and plugging back in but just comes straight to that screen again. Have tried hard r...

Google TV Streamer (4K) Image Freezes Without Pause Interface

My Google TV Streamer 4K randomly pauses, but without showing the manual pause interface, as if the screen freezes. If I press the select button in the middle, the playback continues. I've tried using a wired network, but the issue persists. I've als...

SUMMIC by • Community Member
  • 579 Views
  • 1 replies
  • 0 kudos

Audio stops working randomly

We've been using the TV Streamer for a few weeks now. Every now and then the audio stops while continuing streaming. This happens with various apps (including Disney+ and HBO). Remedy is turning off and on the TV Streamer, audio works fine again then...

Dsmeets by • Community Member
  • 504 Views
  • 2 replies
  • 0 kudos

Unable to change Chromecast settings on Google Home app

Hi!I just got a Chromecast with Google TV (4K) and I noticed this while trying to set up the ambient mode. I am using an older Samsung TV and the Chromecast paired with it via the HDMI just fine, but I am unable to change the Ambient Mode settings. W...

ainoelina by • Community Member
  • 958 Views
  • 2 replies
  • 1 kudos

New router can’t find Chromecast so it can’t connect to wifi

HiI got new router a few weeks ago and when I opened Google home app, I get this messageB7P3 Can’t connect to Wi-FiI usually cast to Living Room TV but also managed to ‘Forget’ that device in the app.any advice, please?btw, not even sure if I got the...

MoiraD by • Community Member
  • 357 Views
  • 1 replies
  • 0 kudos
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