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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 648 Views
  • 7 replies
  • 1 kudos

Chromecast Google TV not connecting to wifi

HiMy Google tv Chromecast was working until I needed to set up internet with a new provider.It is not a locatable device now. Not in the Google home app or as a SSID through wifi settings.I have factory reset, rebooted phone and router many times. Tr...

LisaH1 by • Community Member
  • 697 Views
  • 2 replies
  • 0 kudos

Chromecast unit overheating solution

I own five Chromecast units generations 1 thru 3. Whenever my unit would start resetting itself during use, I would replaced it with a new unit.I always thought that the units ran too hot since they were always hot to the touch.Recently I started to ...

Felinis by • Community Member
  • 794 Views
  • 1 replies
  • 0 kudos

no remote icon via Google Home for Google TV

I have a Pixel 7a with the "Google Home" app, paired to a (TCL - 55" Class 4 Series LED 4K UHD Smart Android TVModel: 55S434). I recently ran a factory reset on said TCL- After this; within the "Google Home" app, there is no longer a remote control i...

Chromecast Google TV plays last episode in stead for first

I started watching a new series from the Google TV homescreen and it played the last episode instead of the first (only realised this after watching the episode). It is a new series that we have not watched before. The series is on Prime. This has ha...

2ndGOAT by • Community Member
  • 428 Views
  • 1 replies
  • 0 kudos

Assistant shows erroneous weather forecast

After issuing the command "Bialystok weather" for Google Assistant on Chromecast shows nonsense. the temperature is supposed to be 66 degrees. It also shows erroneous values for other locations. The problem occurs on a freshly configured deviceSCREEN

Mitchris by • Community Member
  • 682 Views
  • 3 replies
  • 0 kudos

Nest Mini + Chromecast with Google TV 4K not available

Everything is working and set up.but if I try to go into settings in the google home app on iOS I just get a: Device is not available even though I’m on the same WiFi network. Tried all the troubleshooting without any help. See attached screenshots.h...

Google Chromecast 4k Setup Remote Buttons "Something went wrong"

Received my new Google Chromecast 4k, and going through the setup the 'Setup remote buttons' doesn't work. Went through some of the forums and tried the following to no avail.1) Factory Reset2) Clear Data from "Android TV Infrared Services" app Looki...

botermbr by • Community Member
  • 599 Views
  • 2 replies
  • 0 kudos

Can't connect to WIFI

After I got a new modem for the wifi, my vizio TV recognizes then immediately rejects the wi-fi through my comcast fob. all other devices in the house work fine. I get the black screen N2F9 and message "can't connect to Wi-Fi".

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