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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25862 Views
  • 0 replies
  • 11 kudos

My Chromecast wont work!

Hey guys My Chromecast wont able to finish the first setup steps and freezed on "You're connected to wifi" When i press continue still on the same pagePlz help @All

Fadymaher by • Community Member
  • 409 Views
  • 1 replies
  • 0 kudos

Tv brand not listed

Recently I bought Chromecast with Google TV (HD).When setting the remote, my TV brand wasn't there. My TV brand : North Tech

caromieth by • Community Member
  • 354 Views
  • 1 replies
  • 0 kudos

Resolved! No añade dispositivo

Chromecast no identifica la TV y no puedo controlar el volumen ni el encendido de este. Tampoco añade dispositivo. Segun la pagina debes entrar a Mandos y accesorios y luego Configurar botones del mando y añadir dispositivo pero en este Chromecast 4K...

Pedro91 by • Community Member
  • 3476 Views
  • 11 replies
  • 2 kudos

Google Chrome cast not connecting with jio fiber

I am not able to connect chromcast with jio fiber router but it is connecting with airtel router.what could be the problem. Also i am not able to disable to AP in Jio Fiber

Krishan29 by • Community Member
  • 982 Views
  • 1 replies
  • 0 kudos

Trying to get AHLTV app on 2nd Chromecast

I just bought a second Chromecast device and would like to get the AHLTV app but it is not available when I search. My first Chromecast has it and, honestly, I don't recall how I did it when it was hooked up to a Samsung TV. I switched the Chromecast...

ksgriffin by • Community Member
  • 461 Views
  • 1 replies
  • 0 kudos

Resolved! Brand new chromecast remote half working

I just bought a chromecast 4k and i set it up but the volume buttons, home button, netflix, youtube, input button, and voice assistant buttons do not work. I have tried to update the remote but it sits on the update screen saying my remote may discon...

Derick712 by • Community Member
  • 740 Views
  • 2 replies
  • 0 kudos

「Chromecastを認証できませんでした。この問題の解決方法については〜」と表示されて次に進めない

「Chromecastを認証できませんでした。この問題の解決方法については〜」と表示されて次に進むことができないです。スマートフォン、Chromecastの再起動をしましたが変わらず、解決方法が分からないので教えていただきたいです。

Haru1229 by • Community Member
  • 8483 Views
  • 1 replies
  • 0 kudos

My Chromecast doesn't play video when is synced to a speaker group!

Every time I try casting a video to a group from Goggle Chrome or the YouTube (and YT Music) From any device, the screen on the Chromecast will not play the video, instead will show the a box in the corner with the name of the song. I want to listen ...

Ciscoroth by • Community Member
  • 726 Views
  • 3 replies
  • 0 kudos
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