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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25886 Views
  • 0 replies
  • 11 kudos

Chromecast start up volume on MAX everytime

Always starts at full - blow your head off - volume NO MATTER WHAT YOU DO. This affects Netflix, youtube and others. As you are no doubt aware, these are some of the MOST WIDELY AND COMMONLY USED APPLICATIONS FOR CHROMECAST. It has been at least 8 YE...

jaadaefej by • Community Member
  • 1032 Views
  • 4 replies
  • 3 kudos

“Hide” Button DISAPPEARED

Google removed the “Hide” button from my continue watching list options. I long press on a title I want to remove from continue watching and the only option that now appears is “Open.” There is no longer any hide. This renders my device near complete...

tvwatcher by • Community Member
  • 2126 Views
  • 8 replies
  • 2 kudos

Casting/Mirroring: unable to disable on a Chromebook

Hi, please can you help me with completely disabling casting on an Acer Chromebook Spin 513?Things tried already:No Setting on the Chromebook itself (advanced or otherwise) will allow me to disable casting permanently.Installed the Google Home app, b...

Sim8 by • Community Member
  • 913 Views
  • 0 replies
  • 0 kudos

Chromecasting videos from Android 10 phone has sound but no video

I can cast Mubi films from my Android 10 phone, which I think stream from the internet, but when I cast videos stored on the phone, I get sound but no image. A similar thing happens trying to cast photos from my phone, no image appears. But favourite...

Chromecast fails to connect to wifi

I'm on my samsung 24 ultra. I have the newest spectrum 6 wifi router. I can't get my Chromecast to connect to my wifi. The error is "can't communicate with chromecast" while trying to connect to wifi. I have restarted the router, my phone, the chrome...

Matty91 by • Community Member
  • 3744 Views
  • 2 replies
  • 0 kudos

Chromecast keeps pausing

While watching TV using chromecast, it keeps pausing for 1<2 minutes during live TV streaming, then plays again. Does this a couple times an hour. Very annoying. Is this fixable?

Addzzr by • Community Member
  • 3490 Views
  • 5 replies
  • 0 kudos

Chromecast+Cosmote TV+ Bluetooth headset

Hello, I'm having an issue with my Chromecast 4th gen. Everytime I try to watch a program on a streaming service called COSMOTE TV using as audio output Bluetooth headphones, streaming freezes after some time, about few seconds. I tried different Blu...

Resolved! chromecast history

1. Once setup, is my chromecast continously logged into my google account?2. Is so, Is my usage history being transmitted to google?my usage is limited to casting arbitary tabs from chrome. I'm not logged into my google account.

Group Chromecast Audio with Chromecast 4K for video playback

Hi,Similarly to the question here: https://www.googlenestcommunity.com/t5/Chromecast/Watch-Netflix-via-chromecast-and-hear-the-sound-via-a-chromecast-audio/td-p/471196I would like to use my 4K Chromecast to play video (on a projector) and then utiliz...

Wcinek by • Community Member
  • 517 Views
  • 1 replies
  • 0 kudos
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