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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 380 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27313 Views
  • 0 replies
  • 12 kudos

Google Photos not able to ChromeCast

I am receiving this error message. YouTube casting works fine. Google Photos casting was working a couple of days ago. ConnexionperdueLa connexion à votre appareil a été-perdue. Réessayez de caster lecontenu.chromecast.com/helpSalon Apt 401

SingaG777 by • Community Member
  • 471 Views
  • 1 replies
  • 0 kudos

Souci avec Cast

Bonjour,je n'arrive plus à caster ni mon smartphone ni ma tablette android vers Chrome Cast (TV) et Google Nest.L'écran d'accueil France.TV s'affiche bien. Ensuite plus rien. J'ai le son et un écran noir sur le smartphone et la tablette. ChromeCast e...

Voice issues

HiI’M a quadriplegic with little arm or hand movement, I have a chromecast ultra & google mini, when I ask it to play a Netflix show it works fine. I’ve added Foxtel go app to my video & when I ask it to play a show from Foxtel go, google says I need...

Fillabong by • Community Member
  • 613 Views
  • 3 replies
  • 0 kudos

Resolved! No longer appears

I have done ALL of the suggested options to reset, etc. Tried numerous HDMI ports and TVs. Same situation with all of them. Remote controls the volume on TV but nothing else.Light on the devise is a constant yellow.

allen031 by • Community Member
  • 623 Views
  • 2 replies
  • 0 kudos

Chromecast with Bluetooth causes apps to freeze

When my chromecast is connected to my Bluetooth speaker, apps like YouTube, Netflix, Amazon, Hulu and max all freeze when I start videos or skip ahead. I have to turn off my speaker and turn it back on every time for it to work. I’m looking for a sol...

Kianbw by • Community Member
  • 430 Views
  • 1 replies
  • 0 kudos

Remote will not get into pair mode

Remote worked for a long time then it lost connection and now will not get into pair mode. Tried to reset Chromecast and remote. Neither worked. When trying to pair the remote the white light goes solid and then turns off. no pulse happens.

Jrug by • Community Member
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Won't boot up

The device has been working correctly for months, but today, it only makes it to the Google TV logo with spinning colors. Unplugging and trying again doesn't help. My phone can't find it anymore to initiate a reboot.

MC123 by • Community Member
  • 751 Views
  • 3 replies
  • 0 kudos

Chromecast 4k internal shared storage

HiI noticed that 1.9 GB of my internal shared storage on my Chromecast is taken by Photos and videos. How can I remove these photos and videos?

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