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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 228 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27092 Views
  • 0 replies
  • 12 kudos

Recent issue with Youtube app not switching between profiles

Hi guys,This week our Chromecast has developed an issue when it comes to YouTube. My husband and I have separate profiles set up on the chromecast and until this week switching between the profiles has enabled us to access our own individual YouTube ...

KrissieW by • Community Member
  • 285 Views
  • 0 replies
  • 0 kudos

Live tab missing from google tv

I have a Hisense TV with google TV built in. I was having trouble with channels disappearing from the live channel guide. I reset my TV to factory settings reinstalled everything and updated. But now the live channel guide is completely gone. Please ...

ctilley81 by • Community Member
  • 312 Views
  • 0 replies
  • 1 kudos

Chromecast glitching for the billionth time... worst product ever

the latest issue with my chromecast! love dealing with nothing but glitches from this device! It updates itself every single day while im using it, and not a single glitch has EVER been fixed! WOW! chromecast keeps stuttering and going mute. un-casti...

socksy420 by • Community Member
  • 783 Views
  • 1 replies
  • 1 kudos

Logitech keyboard and Air mouse not working after update

Just updated CCGTV and now my Logitech K400+ and air mouse no longer working. Anybody having experience either way with this (still working/not working) Side note, who made these topics that almost no questions will actually fit under.

Resolved! 1st Chromecast still worth?

Hi! Recently here in Spain SD aerial TV channels were finally shut down. As I had (kept in drawer, though) a 1st Generation Chromecast I was wondering if I could still use it to watch HD channels in my 2007 old LED TV?What do you think?Thanks in adva...

jJan by • Community Member
  • 551 Views
  • 1 replies
  • 1 kudos

Same issue in 2 different devices yesterday with Chromecast 3

During the last 3 years I have been using 2 different Chromecast 3 for two different non-smart televisions (Toshiba 2015 and Sangsum 2018) in 2 different rest rooms. Everything was perfectly fine on the setting, the connectivity and the overall perfo...

Pabloski by • Community Member
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Deleting neighbours' Android tv

I don't know how, but I'm connected to my neighbour's android TV and also I don't even know who they are. I always have a notification about what they are watching and I don't want to know it. I tried to delete the device but I couldn't. Please help ...

Zey by • Community Member
  • 529 Views
  • 1 replies
  • 0 kudos

Chinese sound coming thru

My chromecast is casting videos fine but the sound isn’t coming thru at all or I have it turned all the way up on both devices and can barely hear it. When I stop casting, it’s blaring on the original device. I can’t figure out why the sound isn’t wo...

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