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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 11 kudos

Resolved! Have Chromecast 4K Power On in Standby Mode?

Hi folks,My Chromecast 4K is connected to a receiver which is connected to a projector which in turn triggers a motor-powered screen. During normal operation, this works beautifully: Powering on my Chromecast powers on the receiver and projector (HDM...

doron by • Community Member
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  • 1 replies
  • 0 kudos

Chromecast factory reset doesn't work

Google Chromecast with TV got stuck looking for updates so I tried to factory reset the device but had no joy. I tried the reset option from the on-screen menu and I also tried holding the device button down until it said was starting a factory reset...

makk509 by • Community Member
  • 1010 Views
  • 6 replies
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New Remote Not Pairing

I had a chromecast remote that does not work (or barley does). I cannot get my new remote to pair. (a) It does not automatically pair as I've been told after the batteries are put in. (b) It does not pair when I hold the back arrow and home button(s)...

Resolved! Wifi not connecting

I recently took my chromecast with me to stay at a hotel. I was able to use my primary phone as a Hotspot because the hotel wifi was public access thru sign in which Chromecast doesn't support. No issues until I returned and tried to reconnect to my ...

Resolved! Chromecast 4k picture is Black and White

All of a sudden my Chromecast 4k is only showing in Black and White. I don't use it often but popped in today to only see a very dull black and white pic. I have a LG c3 oled and the picture is just fine on the Apple tv, so it is not the tv. The chro...

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