cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25737 Views
  • 0 replies
  • 11 kudos

Chromecast kills my WiFi when casting video

Having a major problem with my Chromecast with Google TV (HD).Whenever I try to cast video from my phone (Pixel 6), the video will play at first and then freeze. I will then lose connection and see that every device in the house is now offline, the r...

System app (DFU Service) appearing under the "Your apps" section

Ever since the latest December update, the DFU Service app (Remote Control Update Service) has become visible in the "Your apps" section. Multiple people are reporting the same issue on Reddit.Since this is a system app, it cannot really be uninstall...

Resolved! Chromecast remote gets extremly hot

My chromecast remote stopped working and gets extremely hot. Ive tried different new batteries and resetting the remote and chromecast but it did not work.What else can i do?

Bram_s by • Community Member
  • 473 Views
  • 1 replies
  • 0 kudos

Chromecast only casting Stan - no other apps

Unsure of generation of chromecast.Recently got new Wifi and connected new Wifi to chromecast and all of our devices.On the Google Home app, the chromecast is shown and connected to the correct Wifi. However, Stan is the only app that will cast. Netf...

coffey99 by • Community Member
  • 1408 Views
  • 1 replies
  • 0 kudos

Can't set up voice match for chromecast

Every step of trying to use this device has been hair pulling. The only reason I bought this is for casting photos/videos from the Google photos app on my S22. Casting produces a lot of lag and stuttering especially on videos. I did some googling to ...

VIEW HISTORY?

I'm a caretaker so I'm not sure what generation I am. I am trying to see the history. I just started today, so I'm hoping I can see back a week. Can someone please help me with this?

LR16 by • Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

Google Chromecast & DishAnywhere app issue HELP

I have a fairly new Google Chromecast with google TV dongle. I also have an updated Dish Anywhere app installed.The problem is that when I use the DA app to view my DVR recordings, I cannot scroll left to right once I choose a recording. For example,...

marklyn by • Community Member
  • 1313 Views
  • 5 replies
  • 0 kudos

chromecast remote

I have tried multiple attempts to reset my remote, new batteries, hard resets and nothing. Once I put the new batteries in the remote it got extremely hot. I do not think that the remote works anymore. Any suggestions as to what to do. Can I just buy...

Chromecast google tv wifi popup

I have a Chromecast google tv 4k, I connected it to the internet, installed all needed apps then disconnected it from the internet. I am using it locally to watch movies using jellyfish. The problem is I keep getting "no internet connection" pop-up a...

Gizmmo by • Community Member
  • 709 Views
  • 3 replies
  • 0 kudos
to vote
Labels