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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4725 Views
  • 16 replies
  • 6 kudos

Chromecast keeps turning tv off

Hi recently my Chromecast keeps turning my tv off. Only when I start playing something tried turning off CEC settings, and standby by settings to never aswell. Brought a new chromecast and this one is having the same issue any help would be much appr...

LiamGoss by • Community Member
  • 398 Views
  • 0 replies
  • 0 kudos

Wrong timezone on Chromecast 3

Even after 1 year that Mexico eliminated DST, Google keeps changing the timezone on my Chromecast 3... are you ever going to fix?Don't ask to factory reset as that does not work, and I have the correct time zone selected. I am located in Guadalajara,...

sagrav84 by • Community Member
  • 1615 Views
  • 6 replies
  • 1 kudos

YouTube Sound Not Working On Chromecast

I have a new issue with YouTube on my Chromecast with Google TV (4K). I can watch videos on YouTube in the native app without issue then part way through a video (this occurs at random points with any video), the sound goes dead. The video continues ...

jstern111 by • Community Member
  • 1775 Views
  • 5 replies
  • 0 kudos

Video and Audio Sync on Chromecast and Nest Audio Hello,

Hello,I am a Google customer. I have all the products from the phone, the watch, the headphones to the Google speakers.I really enjoy the products.Today I bought a chromecast and saw that it could not synchronize its audio with google nest. I feel th...

Sagiv by • Community Member
  • 758 Views
  • 0 replies
  • 1 kudos

My chromecast wont work

So my tv fell today the tv is fine but my chromecast aint it keeps tellng me to visit the website g.co/cast/power i did i found no help. I tried doing wh it said it failed and now i don't know what to do.

Marcus21 by • Community Member
  • 785 Views
  • 2 replies
  • 0 kudos

Iplayer not working with Chromecast

Hi there I recently bought the Chromecast with Google TV and everything has been grand for weeks, including the BBC iplayer app but this past week it has stopped working and says, "could not connect to bbc iplayer servers". I can cast the app from my...

Chromecast has now been googlefied

Well done google, you've ruined another fine device and "Googlefied" it just like everything you touch.Chromecasts used to work fine, till you over googled it and built in all your bs tracking and stupification.Can't even cast live streams from youtu...

yaymum by • Community Member
  • 434 Views
  • 0 replies
  • 1 kudos

Live TV goes to slow motion

Just got this to use vice an android TV box.All,set up no problems,watching live TV on tivimate it goes into slow motion and the audio goes way ahead of the visuals.Ive adjusted the frame rate to 50hz but the problem persists.This is very disappointi...

Dionysou by • Community Member
  • 784 Views
  • 1 replies
  • 0 kudos
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