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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 955 Views
  • 10 replies
  • 1 kudos

Can't Add Device (Soundbar) Chromecast 4K

I recently bought a brand new Chromecast 4k maybe 2 weeks ago. Had no issues with initial setup and update but have not been able to add a device, in particular the soundbar, at all. Consistently get "Something went wrong" after clicking on soundbar....

coatlegs by • Community Member
  • 631 Views
  • 1 replies
  • 0 kudos

Chromecast Alarms can create but not delete

The Google Chromecast TV device has a problem with the alarms. You can ask Google to create an alarm and it wonderfully does it for you, but then you cannot manage delete change or do anything with that alarm afterwards it will nonstop to annoy you f...

Curtigb by • Community Member
  • 626 Views
  • 1 replies
  • 0 kudos

Resolved! MAC address for Chromecast with google tv

Hi,for me to connect my chromecast to my wifi, I need to get a MAC address for the chromecast. However I can’t find anything. I’ve been trying for the past 3 hours to connect to the wifi but nothing is working. I cannot even set it up on the Google h...

Shayma by • Community Member
  • 620 Views
  • 1 replies
  • 0 kudos

Factory Reset doesn't work

Hi!We've just moved and I'm trying to set up our chromecast Ultra in our new home. I was not the one who set it up last time so naturally I got the "please do a factory reset" message. I have now done a manual factory reset three times(holding the bu...

MarieM by • Community Member
  • 1092 Views
  • 1 replies
  • 0 kudos

Chromecast casting problem

I Connot Connect To my chromecast. I have tried restarting and factory reseting it but i still cant cast

HerrWolf by • Community Member
  • 587 Views
  • 2 replies
  • 0 kudos

No Chromecast settings in Google Home

I cannot access the Chromecast Settings in Google Home. To adjust volume, it says I have to go to Chromecast/Remote settings, but the button/gearbox doesn't exist for me to select. I recorded the issue: https://imgur.com/gallery/cuhWDQi

Chromecast won't start

When I try to setup Chromecast on my LG TV the word "Chromecast" is displayed and then the Goggle spinning logo is shown, but when it disappears the TV just shows the HDMI (1) pictures. Also, I have no "cast" option when I click the three dots in top...

roypaun by • Community Member
  • 417 Views
  • 1 replies
  • 0 kudos

Cannot turn off Samsung TV

What's the trick with HDMI CEC and Samsung TVs?I have a couple of Samsung FrameTVs and the HDMI CEC is inconsistent with the Chromecasts. I have CEC enabled on both the TVs and Chromecasts. The power button on the Chromecast turns the TV on with no p...

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