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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 425 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 27403 Views
  • 0 replies
  • 12 kudos

My Google TV Streamer (4K) does not recognize the USB device.

My Chromecast Google TV 4K also does not recognize the USB device. It all started after the update to Android 14. I still have not received an answer on how to fix this error and whether it is possible to go back to Android 12 on which everything wor...

Regarding an issue with Chromecast 2nd gen and Chromecast Audio

So it seems awfully coincidental that my Chromecast 3rd generation (which how would you know what generation it is other than to contact support and send photos) crapped out at exactly the same time that the 2nd generations did. I have watched and wa...

Thor_242 by Community Member
  • 620 Views
  • 0 replies
  • 2 kudos

CHROMECAST NOT CONNECTING

MY CASE Case ID 9-6299000038701I HAVEN'T HEARD A THING FROM YOU ABOUT MY CASE.WHAT IS THE STATUS?

Huevos by Community Member
  • 876 Views
  • 2 replies
  • 0 kudos

Case status?

Case 7-9981000038562 has been dormant since March 11th. I requested an update 2 days ago via email and have not received a response.This is for the following outstanding issues:1. When I try to use verbal commands or automations to stream a Nest came...

bloodhawk by Community Member
  • 501 Views
  • 0 replies
  • 0 kudos

Chromecast still not working

I'm trying to set up my chromecast again after the resent crash but it keeps saying can't authenticate,does anyone know what i should do please

Oversaturated image

HiI tested out Google tv streamer and compared it to another tv box that I own and my tvs built-in apps in terms of image quality.Then I find after testing a lot of different content that Google tv streamer deliver a clear and sharp image but I find ...

Klabbis by Community Member
  • 755 Views
  • 1 replies
  • 0 kudos

Chromecast and App F1

Greetings! We are from Brazil and we speak PT-Br. We are subscribers to the F1 app (Formula 1). When trying to watch the qualifying race today, we opened the app on our mobile device, changed the language to Pt-Br and then connected it to Chromecast....

Nádia_LS by Community Member
  • 605 Views
  • 3 replies
  • 0 kudos

chrome cast 2nd gen connecting issue resolved 100% working

Hello users of chrome cast2nd gen issue is been resolved 100% u need to follow few steps which are as follow, 1)change the date to MARCH,1 TO 5 TRY DIFFERENT DATES CANCLE AUTO UPDATE TIME AND DATE,CHANGE TIME AS WELL AFTER EVERY HOME APP CLEAR DATA ....

Can’t connect chromecast

I’ve restarted my whole chromecast, updated my phone, updated my apps, made sure my local network access is on, and I still receive this message:bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have ...

Neodragon by Community Member
  • 575 Views
  • 3 replies
  • 0 kudos

Sign In into my YouTube account from Chromecast

Hi all.My Chromecast (3rd gen) was affected by this problem and now works fine. The problem is that I can't sign in into my YouTube account from Chromecast. When I linked my Chromecast with my TV I can cast a video from YouTube but I can't sign in in...

Alex_197 by Community Member
  • 268 Views
  • 0 replies
  • 0 kudos
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