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Resolved! Regarding an issue with Chromecast 2nd gen and Chromecast Audio

Update 3/17/25: Hi folks,Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.If you did not perform a factory reset, your device should now ...

GoogleNestTeam by • Community Manager (Admin)
  • 1838686 Views
  • 15315 replies
  • 2441 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 24410 Views
  • 0 replies
  • 10 kudos

Google TV streaming regularly cuts out

Hi, while watching content on our TV from a couple of different streaming services we have, the streaming ceases & we see the Google TV screensaver appear. This happens regularly every 10 minutes, and is not limited to any one streaming service. The ...

xrodsmith by • Community Member
  • 266 Views
  • 4 replies
  • 0 kudos

Google TV Streamer

I recently switched to Quantum Fiber and cannot connect to my new Wi-Fi. I have 4 other devices connected through Wi-Fi but cannot get Google to connect.

John89 by • Community Member
  • 140 Views
  • 1 replies
  • 0 kudos

Chromecast Auswahl

Ich möchte gerne von Handy Android 11 und meinem Tablet Android 13 über die Screen Mirroring Funktion auf einem Beamer Vorträge halten. An den Orten steht nicht immer ein Internet Zugang zur Verfügung. Da meistens nur ein Projektor mit HDMI-Eingang z...

TomMin by • Community Member
  • 105 Views
  • 1 replies
  • 0 kudos

Streamer 4k remote freezing

My Google streamer remote randomly freezes almost every day after long time of not using, usually in the morning. It is just not reacting to any button presses and only taking batteries out helps. Is there any way to fix it? Factory reset or somethin...

Google TalkBack Will not turn off

Talk Back started a few days ago and I cannot disable. Turned the device off/on, Multiple reboots. Please help super annoying! Verified the TV is not causing the issue.

aziegwied by • Community Member
  • 89 Views
  • 0 replies
  • 0 kudos

My chromecast doesn't optimize screen casting

Hi, until a year and a half ago, when I sent the screen to the Chromecast, the option to optimize appeared and it did it correctly.A while ago, it stopped optimizing. It gives me the option to optimize, but when I click on it from my laptop, the Chro...

Resolution 4k 60hz problem

I have problem with 4k 60hz, 50hz resolution on Google streamer. Only works with 4k 30hz resolution with Google streamer on my tv. But my old mi box 3 works fine at 4k 60hz resolution. I plug hdmi in mi box 3 and everything is ok. I plug the same cab...

Capo76 by • Community Member
  • 237 Views
  • 5 replies
  • 0 kudos
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