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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26042 Views
  • 0 replies
  • 11 kudos

Wi fi and 4k playback issue

Chromecast can see Wifi network but couldn't connect to wifi and onther issue is Chromecast can't play 4k content properly many times video playback is stuck. 

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Wifi problem

Hallo,Ik gebruik de chromecast al enkele maanden zonder probleem. Ik stream niet naar de tv, maar kijk rechtstreeks vanuit de apps op de tv zelf.Sinds gisteren werken apps zoals “vtm go” en “vrt” om programma’s te zien niet meer. Er staat dan dat er ...

Xlinxdv by Community Member
  • 865 Views
  • 4 replies
  • 0 kudos

Using chrome cast with out a internet connection

Hi there I am after some advice can I use a chromecast with no internet connection?backstory I’m looking to cast stored content (Disney + Netflix and prime) from an android device and maybe apple device but there will be no dedicated internet connect...

Jkad78 by Community Member
  • 584 Views
  • 2 replies
  • 0 kudos

Wife cannot play show through voice command

When I say "play modern family on tv" it plays the next episode. When my wife says the same command it opens up the app to view the latest episode but does not play it. How does my wife make an episode play using voice commands?We are both part of th...

tenulate by Community Member
  • 619 Views
  • 3 replies
  • 0 kudos

Control tv en tv JVC

los controles de mando de volumen , encendido no funcionan en mi tv JVC. Como lo puedo solucionar ?

Mssss by Community Member
  • 481 Views
  • 1 replies
  • 0 kudos

Chromecast settings does not finish

My phone turned off during setting the chromecast. When I open the Google Home app again, the setting doesn’t continue and I am not able to find the chromecast device. Thanks for na advice

Sramos by Community Member
  • 811 Views
  • 5 replies
  • 0 kudos
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