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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 94 Views
  • 1 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26994 Views
  • 0 replies
  • 12 kudos

iPad and chrome cast something went wrong

I have a Chromecast and iPad trying to connect to stream to tvit connects to wifi and then I get the something went wrong messageits along the lines of privacy settings on iPad enable them they’re enabledive toggled on an offrestarted the Chromecast,...

Chromecast not working

My chromecast with remote was working perfect for 12 months if not more then Al of a sudden stopped working. It hasn't worked for a few months now. I've tried rebooting, plugging into another tv.The light down the bottom on the remote works and its a...

Nicolelana by Community Member
  • 1805 Views
  • 9 replies
  • 0 kudos

Resolved! Chromecast with Google tv (GZRNL) can't log into YouTube tv

I have a Chromecast With Google TV (model GZRNL) and it seems to no longer be able to log into YouTube. It feels very much like how the other "older" devices won't log in either.I don't want to waste my time troubleshooting it only to find out I've b...

Remote for Google Chrome Cast with TV

I dropped Google Chrome Cast with TV REMOTE in water and now it's not working. Do I need to replace it?Where can I buy it in India?

Chromecast OS looks incomplete

So couple weeks ago i made a post about my chromecast with google tv os looking incomplete and i got a suggestion that it looked like i was in app only mode... I checked and no im not in app only mode and it still looks like this unfortunately. It do...

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fadajwol by Community Member
  • 1337 Views
  • 7 replies
  • 0 kudos

CCWGTV Not Waking Up Unless Power Unplugged/Plugged Back In

I have CCWGTV hooked up to my Hue Sync that also has a PS5 and a Switch connected to it, the Sync is hooked straight to my Sony Bravia TV that has a soundbar connected to the ARC port.I've been having an issue lately where the CCWGTV remote will turn...

BlueIce by Community Member
  • 3111 Views
  • 19 replies
  • 0 kudos

History channel casting to Chromecast 3rd gen

I recently downloaded the History channel app on my iOS device and want to cast it to my 3rd gen Chromecast. I have streamed about 10 episodes casting from the app to my Chromecast and 3-4 times during those 10 episodes, the media will stop playing, ...

RobB83 by Community Member
  • 785 Views
  • 3 replies
  • 0 kudos

Closed Caption Not Synced with Cast Content

Closed Caption Not Synced with Cast Content1) I am not sure exactly what Gen...it is built into my TV and I have no idea how to determine, but I believe it is Gen 2. I also have a Gen 3 external Chromecast, and this issue replicates when using it as ...

AA040371 by Community Member
  • 3585 Views
  • 3 replies
  • 0 kudos
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