Google Nest Community

Philo won't play selections

Philo app opens and shows menu, but won't play selections. Various error messages.

Chromecast not cast after Android 12 update

Dear support teamGreetingsI have problem to cast to Google Chromecast from my Nokia 5.3 mobile after it's updated to Android 12: some times no response and some times it will stuck only with the first screen. I tried many times to remove home applica...

Chromecast with Google Tv stuck on GoogleTV logo

Hi there,Could you help me, please?My Chromecast with Google Tv just stopped overnight.- I tried to power on with remote control, nut nothing happens.- I took off the device from the power, left for 24hr unplugged. When I tried to power on, It's stuc...

Can i use NordVPN on my chromecast? If yes how?

Hi,I'd like to watch foreign programs on my tv and for that I need a VPN, I have it and I'd like to use it on my chromecast but I can't "install" the app on it (that's the instruction I got from the NordVPN site). So can I install it?Please help me o...

Input button not working

The new Chromecast HD is great, except that on my Hisense tv, the remote's input button will cycle through all the inputs, but I can't press 'ok' so the graphic status on the screen. If it wasn't for this issue I wouldn't need to use the old remote, ...

Full remote unavailable. Make sure your streaming device has the latest software.

Hello, I have an Nvidia Shield and the Google Home app connected to it. For the past few o this I keep getting the same error message when trying to use my phone as a remote. I’ve checked and all the software is up to date. I’ve tried to uninstall th...

HORRIBLE CUSTOMER SERVICE

I have a chromcast I bought 6 months ago and the screen keeps cutting out. I've asked for a warranty replacement and after sitting on hold for a solid hour was told to send a 45 second video which I did. Then crickets from there. I asked to confirm i...

Issues Using Phone as Chromecast Remote

I'm on holiday, and have forgotten the remote for my Google TV. It is not connected to WiFi. To use my phone as a remote I need to connect my phone to the Google TV. How do I do this when Google TV has no WiFi connection, and I have no physical remot...

YouTube and Chromecast menu