cancel
Showing results for 
Search instead for 
Did you mean: 
Streaming

Forum Posts

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25866 Views
  • 0 replies
  • 11 kudos

Casts a black screen with app's name (1 app only)

I watch Yankees games on the YES iOS app and it only sometimes casts. Most of the time, all it produces on my TV is a black screen with the words "YES Network" in white. This happened last year as well but my solution was to get my laptop... I could ...

ssboon5 by Community Member
  • 988 Views
  • 3 replies
  • 0 kudos

Old chromecast setup

I can’t setup my old chromecast, the setup on the chromecast.com/setup is for the newer ones. Where can I find this information to connect this old chromecast?

Burken by Community Member
  • 1313 Views
  • 4 replies
  • 0 kudos

Google chromecast tv 4K

Stuck on G logo on tv. Reset button also not working. What should I do ? Please help me.

trmamun by Community Member
  • 1365 Views
  • 8 replies
  • 0 kudos

Enabling Free Built-in Channels in Chromecast

Hi. I have two 4K Chromecast with the same firmware installed. One of them shows the Free Built-in Channels from Google under the Live tab, but the other one doesn't. How can I enable this in the second one? See images below.  

20230507_092358.jpg 20230507_092445.jpg
fermart19 by Community Member
  • 5541 Views
  • 26 replies
  • 2 kudos

Chromecast on LG TV stops working.

My Chromecast doesn't give a light when plugged into an HDMI port on an LG TV. On a Samsung tv, it works.When I connect another device to the port this works... also this Chromecast has worked in the past.

Marthedan by Community Member
  • 825 Views
  • 4 replies
  • 0 kudos

Can't cast screen to google tv

I have an issue that I can't cast my android screen to my Sony Bravia TV with Google TV. It doesn't show up and I can't connect it to google home cause it's setup already.

Can I force search to always produce a list of results?

When I run a search for something from the main home screen, the system sometimes provides a list of search results (presumably when its not sure exactly what I'm looking for) and sometimes jumps strait to a single result (presumably when it thinks i...

ozaz by Community Member
  • 940 Views
  • 5 replies
  • 0 kudos

New network for chromecast

Hi,Can someone tell me how to change the Wifi network of my Chromecast? Have followed the Help instructions but can’t find anything like “forget this network” thanks patricia

Patriz by Community Member
  • 831 Views
  • 4 replies
  • 0 kudos

Not casting

I need to speak with someone on the phone to fix the problem with not being able to cast my phone to my TV

Jaketer by Community Member
  • 714 Views
  • 4 replies
  • 0 kudos
to vote