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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2402 Views
  • 16 replies
  • 2 kudos

Lower volume while listening not available in settings

Hi there. I have a Chromecast plugged into my TV with Google assistants nearby. Now normally I should be able to go to Google home, devices, my Chromecast tile, settings, audio and access my Chromecast audio settings to find "Lower volume while liste...

Steviez by • Community Member
  • 664 Views
  • 4 replies
  • 0 kudos

brand new Google TV Streamer Remote - can't factory reset

Hi all,My father recently purchased two Google TV Streamer Remotes to go with his new Google TV Streamer. Both new remotes I paired up yesterday, no problems, but I did notice one of them seemed to have an issue with me using the on-screen keyboard a...

Google Streamer does not save Kodi app settings

Hello. I have installed the latest update in Google Streamer. I've downloaded the latest version of the Kodi app from the Play Store and given it permission to access all system files. It happens that every time the streamer is disconnected from the ...

Google TV Streamer (4K) image washed out

Newly purchased Google TV Streamer (4K) using a newly purchased Google HDMI cable. The image on the TV is washed out compared to native TV apps. It looks like there is a 25% white gradient over the entire image for everything streamed from the device...

dg_church by • Community Member
  • 1119 Views
  • 3 replies
  • 0 kudos

Settings not "sticky" on TV streamer

After one day of using a new Google TV streamer I knew I had to customize some settings. I used the settings>>sound menu to turn on auto-volume levelling (because commercials on Paramount+ are about 30% louder than the content) and then turned on clo...

Scmrak by • Community Member
  • 423 Views
  • 2 replies
  • 0 kudos

Casting to Google TV Streamer/Replacement

Is there anyone from Google here? If so, your support is terrible. I was sent a replacement device which is probably refurbished. The replacement device is worse than the original. The original only had casting issues. With the replacement, the remot...

emmzone22 by • Community Member
  • 1066 Views
  • 5 replies
  • 0 kudos

Supervised Youtube Profiles not staying logged in

Google Support has been worthless but let me know if anyone has found something that works.I cannot use a Youtube Supervised account with multiple profiles on the Google TV Streamer. If you switch profiles at all it logs the supervised account out of...

Pixel 9 fails to connect with my Chromecast

I have two TVs. The castingn on one works perfectly with my Pixel 9. The other with an HDMI Chromecast will not connect to my Pixel.All seems well. Home on the thePixel 9 shows the Chromecast, but says will not connect.I have been through every optio...

BionicJohn by • Community Member
  • 1997 Views
  • 5 replies
  • 0 kudos

Resolution formats

Hello,Would it be possible to add the following resolution formats onto the Google TV streamer 4K @ 60hz,59.94hz,50hz,30hz,29.97hz, 25hz, 23.98hz, 24hz, 23.98hz1080 @ 120hz, 119.88hz, 100hz, 60hz, 59.94hz, 50hz, 30hz, 29.97hz, 25hz, 23.98hz720 @ 60hz...

SatGuy by • Community Member
  • 371 Views
  • 1 replies
  • 0 kudos

Chromecast with Google TV random issues

We are facing below random repeated issues on the GTV devices and this is leading to multiple customer dissonances. GTV hangs while booting, no response even after the reboot. GTV shows factory reset window while bootingGTV disconnects from hidden SS...

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