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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2251 Views
  • 16 replies
  • 2 kudos

Chromecast remote disconected?

Hi! My chromecast remote didnt work for maybe 4 months, and I read that a lot of people say that you should just buy a new one. But in my case, I changed the batteries and the remote was as good as new after! I just wanted people to try this first if...

Were can i find the Device key on the chromecast?

Hello people,I need some help.I installed an app (iboplayer) on my chromecast . To activate the app i need to inpute my mac adress and the device key on there website.Were can i find the device key.If i start the app it shows the mac adress but de de...

Redrum by • Community Member
  • 1163 Views
  • 3 replies
  • 0 kudos

Chromecast issue

Apologies for being kind of long, but I'll try to be succinct. I have looked through common troubleshooting, and nothing has helped so far, or does not seem to apply.We've had a Chromecast for a while, and it's always worked great. (I don't honestly ...

J-M-7 by • Community Member
  • 1193 Views
  • 3 replies
  • 0 kudos

Chromecast Ultra and Chromecast Audio

In the last week I've noticed that regardless of which device (Android or Chrome on Windows 10) I use to cast audio to a Chromecast device (Ultra or audio or Gen 2), Chromecast doesn't want to stream long audio files. For example from SoundCloud, whe...

Krazybruin by • Community Member
  • 1201 Views
  • 7 replies
  • 1 kudos

Low Earbud Volume

When I use Bluetooth earbuds with my new 4k Streamer I have to nearly max out the audio to make what I am watching audible. Even at max volume the audio is at an "average" level. This is an issue with multiple brands of earbuds (Samsung, JBL, Bose, e...

No Dolby Atmos on Chromcast with Google TV

I have a Chromcast with Google TV (HD), model G454V, which is connected directly into a Samsung HW-Q990D soundbar. When playing Dolby Atmos content, e.g. from Disney+, on the Chromcast the soundbar shows that the sound is delivered in Dolby Digital P...

qkumbra by • Community Member
  • 1734 Views
  • 5 replies
  • 0 kudos

Resolved! Android 14 update for Google Chromecast devices

Android 14 update for Google Chromecast devices. The update was released a while ago and has not reached me, knowing that I search for it manually through the settings, but there is nothing new. What is the problem?

firstman by • Community Member
  • 1543 Views
  • 8 replies
  • 0 kudos

status of CCwGTV update?

Anybody here know what's up with the Android 14, and beyond, updates to the CCwGTV4K? I delayed updating when there were reports of problems and a withdrawal of the update. Checked just now and still no updates available for my CCwGTV4KI saw several ...

DWatson by • Community Member
  • 1099 Views
  • 1 replies
  • 0 kudos

Constant buffering

I just bought Google TV Streamer 4K. I have a Sony TV and I used Youtube TV and other apps on Sony without problems. So I'm pretty sure it is not WiFi or bandwidth issue. However the Google TV streamer keeps on buffering to the extent that it is unus...

mdfmt by • Community Member
  • 1156 Views
  • 3 replies
  • 1 kudos
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