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Google TV Streamer is now available! Read more

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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4923 Views
  • 16 replies
  • 6 kudos

Remote control of the Google Home and Google TV app

Hello,I've had problems with the virtual remote control of the Google Home and Google TV apps for a while now.The only way it works is to restart the streamer and after about five minutes impossible to use it again and a message says to verify that t...

nela-still by • Community Member
  • 1200 Views
  • 3 replies
  • 0 kudos

Re: Chromecast stopped working

Chromecast stopped working for me too today when using Prime Video....however BBC iPlayer worked fine !

monabri44 by • Community Member
  • 454 Views
  • 1 replies
  • 0 kudos

Resolved! Help! Can’t add child profile to Google TV Streamer.

I use google tv streamer and 2 android tablets - all using family link for 2 children. Last week, for no reason, the tablets were no longer responsive to family link (couldn’t lock them, couldn’t manage any apps, they were basically open for as long ...

Jem1 by • Community Member
  • 3996 Views
  • 10 replies
  • 4 kudos

Resolved! Can't connect to cromecast with anything

I've got a Chromecast with Google tv for a couple of years now. Never had problems untill the buttons on my remote stopped working (the TV buttons still functioned, but the Controlls to navigate the screen didn't).I bought a new remote (twice), was a...

Jhlohman by • Community Member
  • 792 Views
  • 2 replies
  • 0 kudos

Digital copy of movie not showing up in library

I got the digital copy of Jurassic Park (1993) years ago with my Bluray, and when I redeemed it, it obviously became available on my Google account. With my Chromecast, I just go to library and select it, and away I go. However, two days ago I notice...

AAgmail by • Community Member
  • 737 Views
  • 1 replies
  • 0 kudos

Issues logging in kids account on streamer

I am having trouble logging in my kids accounts. It keeps returning to the enter password page after succesfully logging in, and seeing the proces bar. After multiple attempts, it gives me an error saying the software on my Google TV streamer is not ...

Richard-k by • Community Member
  • 1094 Views
  • 8 replies
  • 3 kudos

Can’t setup child profile on google TV

I’ve been using chromecast with google tv for years, have multiple of the same device but now can’t add a child profile without failing at the finalising stage.Spent hours trying to get no where. Can anyone help?

NiceNath by • Community Member
  • 681 Views
  • 4 replies
  • 2 kudos

Skipping audio on Google TV streamer / Vizio TV

I have a Vizio TV p65-c1 dating to 2017 and thought I'd get a better apps/streaming experience by buying a Google TV Streamer. However when I connect it, the audio cuts in and out unusably: see https://youtu.be/l8W3yQYHPuk. Note that the video doesn'...

tdierks by • Community Member
  • 414 Views
  • 1 replies
  • 0 kudos
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