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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2379 Views
  • 16 replies
  • 2 kudos

Unable to open Chromecast remote

Today I received my replacement for a Chromecast remote control. Regardless of all the pressure I can muster, the back of the remote will not open. Any suggestions I have seen online have only made what I already know and have already tried as above....

Audio dropout over eARC

I've been having issues with this for nearly 6 months. Anytime I play content from a streaming service (Netflix, Amazon, etc), I get audio dropouts. My config is:Google TV Streamer 4K connected to HCL TV HDMI 1Samsung Soundbar connected to HCL TV HDM...

drobick by • Community Member
  • 217 Views
  • 8 replies
  • 0 kudos

chromecast power and update isdue

So, l have been using chrome cast powered off the tv USB without issue until l installed the latest ipdate. Now there is a screen that says not enough power and it no longer functions. What has changed and how can l get it back?

EVPDave by • Community Member
  • 92 Views
  • 1 replies
  • 0 kudos

Paramount+ live tv error 6107

Every time I try to watch live tv from the Paramount+ app on my Chromecast gen 1. I get an error code 6017. No of my other devices (Roku, fire tv, or Android tv) receive this error. I've uninstalled and reinstalled the app but nothing has worked.

Staudie by • Community Member
  • 98 Views
  • 0 replies
  • 0 kudos

Google streamer stuck at G logo and won't hard reset

Hi there...I bought a used google streamer the previous owner said that suddenly it was stuck at google logo so I thought I give it a try fixing...It is frustrating when I try entering recovery mode and when I do I press hard reset and I get the foll...

Valvalele by • Community Member
  • 140 Views
  • 1 replies
  • 1 kudos

Chromecast4 control + Microsonic TV compatible brand

I'm trying to set up my Chromecast 4 remote to control my TV, including power-on and volume commands.The issue is that my TV brand, Microsonic, isn't listed among the supported options.I tried selecting compatible brands like Hisense and TCL, but non...

testerUru by • Community Member
  • 91 Views
  • 1 replies
  • 0 kudos

Apple TV not working on Hisense Tv (Google platform)

Using Apple TV app on Google Tv platform, error message, How to watch: In app purchases aren’t allowed on this device to watch here you must have purchased or rented this movie or episode on Apple TV device. No sound to my 7.2 audio system or (Hisens...

Slimm77 by • Community Member
  • 78 Views
  • 0 replies
  • 0 kudos
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