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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer

Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...

Google kids profile and YouTube (Youtube Kids) - hope this helps people or someone has a answer?

We've spent a fair bit of time on this and from what we can find is that YouTube now doesn't work properly with Google Kids profiles and their profile needs to be fully unlocked (which defeats the purpose of a kids profile), hope this helps people or...

4K streamer nor the TV with Google streamer built in will work with Google home.

I can ask Google home to turn off the Google streamer TV and it may turn it off. It will turn off but that is the only command that works.

Video on loop

HI! Everytime I wanna use mi Google Home account with Chrome Cast to play something on my tv, it plays the same video over and over again (a parkour show in Greece). We share user and display with my boyfriend and he has no problem. Thanks!

Chromecast (2. Gen) now rejects Original language audio

Chromecast as of today won't let me (German, in Germany) stream videos from the YouTube mobile app with any other language track than the auto-translated German auto-dubbed version, if there is one. Specifically, I have found out, and tested this wit...

Chromecast setup not compatible with new android version

Can't setup device using my pixel 8 pro running android. Had to use an even older phone because it says the software is incompatible with the current android version

Google Chromecast 4k when casting from laptop picture freezes

When casting from my laptop at times the picture freezes but sound continues. I cleaned both the laptop and Chromecast cache as well as restarted both laptop and Chromecast, but issue continues

Chromecast working but can’t find my iphone

Came back from holiday and for some reason my iPhone 12 can’t find my chromecast?Nest is connected, chromecast is connected to the TV but when I try and cast from YouTube on my iPhone or TV cast it can’t find it and only gives me an option to link to...

Non existant Customer Service Dept!

What is the point of technology without back up. Ridiculous that this group has to exist at all. Really? Google can't afford a Robust Customer Service Dept? Volunteers? How Nice! Sell Lots of complex products then just walk away! Must be nice to Oper...

When I change Volume or Mete I get voice saying Volume up, down or mute

While using my new Goole TV Streamer I pressed the mute button for more than 3 seconds. An accessibility menu came up. Since then I have had the streamer audibly tell me that volume up, down or mute. I have tried turning off accessibility features bu...

HDMI CEC broken on CC TV HD

Since roughly 2 weeks, HDMI CEC does not work anymore. No more volume change, no more on/off command is on my Marante AVR. I tried to reset Chromecast and AVR firmware, tried Chromecast on another TV with no result. CEC doesn't work anymore, even if ...

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Share Your Voice! Help Us Improve the Google Community Experience

Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer

Google kids profile and YouTube (Youtube Kids) - hope this helps people or someone has a answer?

4K streamer nor the TV with Google streamer built in will work with Google home.

Video on loop

Chromecast (2. Gen) now rejects Original language audio

Chromecast setup not compatible with new android version

Google Chromecast 4k when casting from laptop picture freezes

Chromecast working but can’t find my iphone

Non existant Customer Service Dept!

When I change Volume or Mete I get voice saying Volume up, down or mute

HDMI CEC broken on CC TV HD

Chromecast is no longer working (1st generation)

Chromecast no funciona

Help! Can’t add child profile to Google TV Streame...

Can't connect to cromecast with anything

Google Pushed Out Some Bad Firmware That Messed Up...

Ruido grabacion

Chromecast randomly disconnecting from the interne...

Can't cast my screen on Chromecast

Chromecast Google TV 4K ethernet connection issue

Google Streamer Smart Tv 32Gb