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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4704 Views
  • 0 replies
  • 5 kudos

Nest Heat Link Stopped Working

Hi,My Nest Heat Link (installed just over two years ago) has suddenly stopped working. I called out a professional heating engineer yesterday to have a look and he has advised that the Heat Link has developed a fault.There are no lights coming on to ...

Nest app shows scheduled Hot Water permanently On

We've had our Nest Learning Thermostats for over 3 years now. One controls the radiators and the hot water on a fixed schedule for each. I noticed yesterday that the hot water was showing as On in both the Nest app and also on home.nest.com outside t...

mike1663 by Community Member
  • 1681 Views
  • 5 replies
  • 0 kudos

Abuse

hi, I live with my abusive husband that I am trying to divorce and get away from. He bought a nest so that he can lock me out. He set the temperature of the house to 68. We have an old 1920 house with original windows and many of them are cracked. My...

Nest Thermostat Randomly Switches From Eco to Comfort

I have a Nest Thermostat Model 1.4 for my vacation home and use Home/Away routines to govern temperature schedules. I've set the Away routine to "Set to Eco" and Home to "Turn on" the thermostat. When I leave the property I manually set the routine t...

DanT by Community Member
  • 641 Views
  • 4 replies
  • 1 kudos

Trouble Shooting Samsung Smart things with Nest thermostat

Hi allWith Home/Away Assist not working any time soon, and many people suggesting to use SST instead, does anyone know what possible reasons it might still not work? I have set it up to switch to Eco when Away, and Heat when Home....aside from tellin...

SiobhanT by Community Member
  • 216 Views
  • 1 replies
  • 0 kudos

Nest learning thermostat does what it wants

This is the worst thermostat! It does what it wants, changes all the time. I set on schedule, it changed in its own. Can’t get it to display on nest only on phone. I want to remove all 3 from my house and money back. Bill is so expensive due to this ...

TPatt by Community Member
  • 604 Views
  • 3 replies
  • 0 kudos

No 12V output from Nest Heat Link, H72 error code on display

Heating did not work this morning. Display gave me the following error 'HEAT LINK The power to this thermostat is off. Learn more at nest.com/h72. I have it 'wired' such that there is a 12V output from the heat link to the wall mounted controller. Th...