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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 127 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15853 Views
  • 0 replies
  • 6 kudos

Computer log in

I let my nest camera display stay on my computer stay on but after a while I need to re-log in. Is there a way eliminate the need to re-log in and keep the display active

fman907 by • Community Member
  • 774 Views
  • 4 replies
  • 0 kudos

Speed of car in cameras

Can you please add a feature on how to calculate the speed of cars in the video. This seems logically easy https://youtu.be/5XqI8oD1UkM example here on youtube. I want to track speed of cars on my local road. I could likely do this offline but this s...

Prats by • Community Member
  • 1198 Views
  • 4 replies
  • 6 kudos

Resolved! Nest doorbell notifications

Is is possible to get a sound notification on my IPhone when the doorbell is pressed or an event happens? I am currently getting silent notifications, but if I’m not looking at my phone, I am not aware that someone is at the door.

Meegs by • Community Member
  • 1270 Views
  • 6 replies
  • 0 kudos

Resolved! How do you download a video clip from the new Nest cameras that only work with Google Home??

I don't know why downloading video clips is so overly complicated in the first place.You have to go into the Home app then the camera then look at history and then when looking at event details at the very top of the video window there's a download i...

Tanquen by • Community Member
  • 19592 Views
  • 4 replies
  • 12 kudos

Nest doorbell/camera

For some reason my wired doorbell doesn't connect to the wifi. I had to change my router a couple months ago and ever since then it won't connect. I called customer support and they are still looking into the issue I'm having. I rebooted it many time...

Tsandoval by • Community Member
  • 665 Views
  • 4 replies
  • 0 kudos

Nest Security Camera - Presence Sensing Not Working

The presence sensing function worked quite well since December 2021. However, I noticed that about a week ago (i.e. April 8), my nest camera did not switch on when I left home. I also noticed that my Google Home app did not change to Away when I left...

bsshung by • Community Member
  • 5170 Views
  • 26 replies
  • 1 kudos

Nest Cameras Offline - But They Aren't!

Hooked up five new cameras (indoor/plug in) today at my office using my laptop. All good. Came home and got on my computer to subscribe to Nest Aware / share with other tenants. All five cameras show "Your camera is offline."Drive back to the office ...

JoelRash by • Community Member
  • 900 Views
  • 4 replies
  • 0 kudos

Replacement parts for cameras

Today I went to hang up a brand Nest outdoor cam that's been in a closet (in its original box) for a couple years. Unfortunately, it is missing the magnet that allows us to mount it. Searched all over the internet, and EVERY SINGLE offbrand mount als...

lfriend by • Community Member
  • 5036 Views
  • 6 replies
  • 1 kudos

Don’t remember my gmail account email

After the AC problem I have disconnected the thermostat and delete my nest app, ones the AC was fixed I’m trying to recover my account but can’t remember my gmail account and until I don’t remove the add on from that account I will not be able to ins...

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