Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Lautsprecher der Doorbell lässt sich nicht lauter einstellen

Hallo Habe gestern meine Hello Doorbell installiert ist auch soweit alles ok Aber bei live Video hört man den Ton aus der Klingel nur ganz ganz leise obwohl die Einstellung auf laut steht habe schon die Klingel neu gestartet und auch die App neu inst...

Can one of the lights on the spotlight camera be removed?

I've installed my camera and it works fine, but it may be a little bit of overkill for what it's doing. Is it possible to remove one of the flood lights by either turning it off in the app or physically removing one? I of course know how to turn it d...

Nest Doorbell Peeling

Hi, my Nest Hello (hardwired) Doorbell has some plastic on the front that is starting to peel off and it looks like it could poke someone when they ring the bell. Can I get a replacement?

door bell does not work since yeaterday

Sicne yeaterday，my nest door bell does not work（no power）. I have been installed this over 3 years and using very satisfied. I dont know whats wrong with it. I tried to reconneced but failed and frond that the door bell no power. pls let me know how ...

Camera and doorbell live viewing and not recording

Does Nest Doorbell (battery) or the camera (battery) record an event if viewing LIVE on your phone while it is on battery power and not plugged in?

Resolved! How to install Google Nest cam w/Floodlight if my original floodlight had 2 black wires and 1 white?

I installed using one of the black wires and the camera is running on battery instead of “plugged in”. I have another one in another location that has only 1 black wire and that one is doing fine. Tips?

Nest DoorBell screen is pealing and cracking

The face of the next doorbell is pealing and cracking. This doorbell was installed just under 2 years ago, at the same time as a couple other family members also installed theirs. Theirs still look brand new, mine looks terrible.

Nest Hello mounting plate

Hi,My wired doorbell mounting bracket is broken and I need to get a replacement. I just purchased this though Google and it was delivered 12/2. Please help with getting a new bracket sent.

No events detected on one phone and not the other

We have a Nesr Doorbell (battery) and we get all the notifications correctly, but when going to review the video clip, my android will say No Event Detected but my husband's iPhone will show the clip fine. I know it's recorded because the thumbnail w...

Resolved! Installing Nest Doorbell (Battery), Not Downloading Update

I'm installing a nest doorbell (battery) and have gotten to the download update phase but it remains at 0%. I've tried the following and nothing seems to help:Restarting the installationFactory resetUsing different WifiMoving closer to routerUpdating...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Lautsprecher der Doorbell lässt sich nicht lauter einstellen

Can one of the lights on the spotlight camera be removed?

Nest Doorbell Peeling

door bell does not work since yeaterday

Camera and doorbell live viewing and not recording

Resolved! How to install Google Nest cam w/Floodlight if my original floodlight had 2 black wires and 1 white?

Nest DoorBell screen is pealing and cracking

Nest Hello mounting plate

No events detected on one phone and not the other

Resolved! Installing Nest Doorbell (Battery), Not Downloading Update

Nest aware not connected to account

New Nest cam does not appear at https://home.nest....

New subscription required for older version outdoo...

Trouble adding the new Nest Cam to the Nest app

Popup notification on TV when Doorbell is button i...

Unexplained billing

Camera not able to play recorded events

Cameras disappeared from Google Home

Nest camera subscription

Multiple question and confusions that no options c...