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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15740 Views
  • 0 replies
  • 6 kudos

Nest camera won’t connect to wifi

Modem dropped offline causing loss of WiFi service and 2 outdoor Nest cams to go offline. Did hard restart of modem, WiFi working fine. 1 of 2 nest cameras reconnected but can’t get the second to reconnect.

TJH by Community Member
  • 1397 Views
  • 2 replies
  • 0 kudos

Google Nest doorbell won't play any of the recorded videos

I have trouble with my Nest doorbell as it won't play captured videos and only showing weird screenshots of the recording.It was told that without the subscription we’re able to watch and save the clips for three hours (miserable, but at least someth...

Maks by Community Member
  • 760 Views
  • 2 replies
  • 1 kudos

Poor Battery life Nest Doorbell (battery)

I live on a pretty busy street with constant traffic during the day and I made sure my zone is set up to only have the porch for notifications. I'm having to charge the nest Doorbell battery at least once a week. Is this because of my street or is it...

JamesB by Community Member
  • 3869 Views
  • 10 replies
  • 0 kudos

nest doorbell (battery)

nest doorbell (battery) does not show me that someone is at my door when i am away from my home. is sends a notification that someone was at the door but when i open in home app they have already gone.

pfm555 by Community Member
  • 1226 Views
  • 4 replies
  • 0 kudos

Resolved! Need magnetic mount for outdoor Nest Cam

Same question as so many others - the magnetic mount for my Nest Cam is still screwed into the wall of my old house 300 miles away and I can't find a replacement for sale - or even any information about how to get a replacement. Help?

gordon by Community Member
  • 1065 Views
  • 2 replies
  • 2 kudos

Resolved! Video Quality Nest Outdoor Camera

Has anyone noticed that the video quality of the newer Nest Outdoor Camera (wired) is not a good as the older cameras? The video is dull, washed out, and very contrasty. The older cameras have a much better video quality.

jimpawski by Community Member
  • 1833 Views
  • 6 replies
  • 2 kudos
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