cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 220 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15960 Views
  • 0 replies
  • 6 kudos

Nest Hello Doorbell peeling

Hi this topic has been covered in many posts, we also have a nest hello doorbell, out of warranty but has terrible peel on the fascia. This is pretty shocking from a product that is designed to be situated outside in the elements. I’ve tried contacti...

Nest Cameras not recording events

I have two Nest Cam (Battery) and a Nest Doorbell (Battery, but wired) and none are working properly since the last update. Events are being missed. If a car parks in front of my house and someone gets out of the car to drop off a package, the only e...

Both Google nest gen2 indoor cameras offline randomly

Recently installed two gen2 indoor wired nest cameras, second one a month after the first. The first would sometimes drop off, with a message of 'saving battery' or similar silly 'canned' message since it is wired. I could wait a few minutes and turn...

bmayou by • Community Member
  • 1545 Views
  • 10 replies
  • 0 kudos

Nest Doorbell Notifications

Requesting a louder notification sound for the Google Home app. They find the current sound difficult to hear compared to the Nest app, making it challenging to use Google Home as their sole app for managing their smart home devices.

Jogee by • Community Member
  • 299 Views
  • 1 replies
  • 0 kudos

Nest cam with floodlight off-line, but motion sensor works

My nest cam with floodlight has an error that says it is off-line and I’ve tried turning it on and off.Other nest cam products are connected to the Internet, so I know that’s not an issue. In addition, the motion sensor light continues to work so cle...

Marian9 by • Community Member
  • 667 Views
  • 5 replies
  • 0 kudos

Droid Home Google nest Floodlight now to IPhone

Ok guys- working fine with the droid then I got an Apple phone . I took it off the Droid , Did the factory reset - ? I cannot see the QR code and it’s not picking up the Floodlight on the Home App. I don’t have the box. I did 2 30 second reset heard ...

Outdoor nest camera

I have an outdoor Nest IQ camera that is permanently zoomed in. Unplugging it and plugging it back in doesn't fix the issue. The camera also won't load on the google home app. Close up tracking is off as well. Any help would be appreciated.

Brentt7 by • Community Member
  • 573 Views
  • 4 replies
  • 0 kudos

Resolved! No Doorbell Option In Settings

Hi all,Trying to change the chime to a holiday themed ring on my gen 2 wired When going to settings, the Doorbell Option is not there. Any ideas what I am missing?I was able to change this once before but it was a hassle then too and do not remember ...

Resolved! Pixel PRO 9 XL no more notifications

Well it happened again, last year same time bought pixel 8 pro and installed new phone OS through setup and copied my data to new Pixel 8 Pro. Nest stopped sending notifications on Pixel 8 pro. Still get them on my old pixel 7a. There was no help wha...

Kindastuff by • Community Member
  • 20536 Views
  • 45 replies
  • 4 kudos
to vote
Labels