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Cameras and Doorbells

Blog Posts

Update: New Alexa Skill Introduced for Google Nest Cameras & Doorbell Read more

Comparing the new 2nd generation Nest Cam (indoor, wired) to its predecessor, Ne... Read more

Get into the Halloween spirit with new ringtones for Nest Doorbells and more! Read more

Featured Posts

Cold weather concerns with Nest Doorbell Battery Read more

Forum Posts

Nest Aware Trial Not Showing History more than 3 hours

Hi. I signed up for Nest Aware trial and subsequently signed up fir the plan. I have never been able to view videos I have previously watched that are more than 3 hours old. Also looking at history it is inconsistent. For example I have 6 events in t...

Bippy by Community Member
  • 2 replies
  • 0 kudos

Resolved! "Can't connect to assisting device"

I purchased the Google Nest Cam 2 Pack. Installed the first one in the Google Home app with no problems whatsoever, went to go install the second one and was met with the "Can't connect to assisting device" error. Doesn't matter what I do, I cannot g...

Ardovini21 by Community Member
  • 161 replies
  • 28 kudos

Nest recording people but not notifying me

Before I signed up for Nest Aware, I never had a problem being notified when a package was delivered. Now that I'm paying for longer hold times on the videos, I am not getting notifications. I have the video, the camera worked, but I didn't get notif...

julieG by Community Member
  • 5 replies
  • 0 kudos

Multiple clips/videos for a long event?

Hi-I am using a series of Nest Cams (battery) and receive event-based alerts as expected most of the time. I am trying to figure out how often recording is triggered for the same event, for instance if a person moves in front of the camera for 10 min...

jbbinz by Community Member
  • 2 replies
  • 0 kudos

Resolved! PC has lost connections to all cameras

Nest works well on my I-phone. However, I signed out of my Gmail account on the PC and signed in again - and PC has now lost all cameras, recordings etc. It only offers me the chance to reload all cameras and locations again - when it's all working f...

Frankwdt by Community Member
  • 5 replies
  • 0 kudos

And my doorbell has started peeling too

And I am another victim to the poor manufacturing of the Nest Hello doorbell.My doorbell is under a porch, covered from the rain and no direct sunlight but after 3 years I am now a victim of the peel.Reached out to Google support and they have said n...

Sunpreet by Community Member
  • 3 replies
  • 0 kudos

Resolved! Nest not giving me 24/7 video anymore?

Paying for ‘nest aware’ no longer records video 24/7 just gives me “events” when it actually recognizes something happening in an activity zone? Since google took over nest the thing works sporadic at best. What good is that??? I think it’s time to c...

Jason365 by Community Member
  • 5 replies
  • 2 kudos


Hi, I don't have a nest aware subscription, is it possible to record an event after it happened or send a copy ?

Ironbank by Community Member
  • 3 replies
  • 0 kudos

My Nest Doorbell keep on disconnect

I can install the door bell. I can view the camera of the door bell. But after a few seconds. The home app shows the door bell need to install again. And I have to uninstalll and do it again and again. Just cannot use it.

David720 by Community Member
  • 3 replies
  • 0 kudos

Google nest

I need to re set up my nest doorbell camera but it’s registered to my old email account that was hacked and I can’t get into my account to unregister the device so I can re register the same camera to my new Account what do I do?

Jan by Community Member
  • 3 replies
  • 0 kudos