New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Hi, I have watched a incident live that occurred on my outdoor camera. I am trying to re-watch the video but my account only has a photo from the video. the video content is there. I can see 3 minuets worth of time recorded on my account. I just do n...
My nest connect, doorbell & lock we’re working fine. Then an electrician disconnected everything. I cannot get my nest connect to connect to wifi. I tried all the troubleshooting steps. It just blinks blue, never turns green. Help!
Can't get the wireless doorbell to lock in place. The small button near top doesn't pop out to lock assembly in place. Any suggestions?
I have two brand new nest cams I purchased and they work great other than the fact they MUST remain plugged in to work… that’s all good but I need them to work outside on battery alone for awhile and the description says they do… BUT once I remove th...
How to make the doorbell to only announce on certain speakers?
I have lost the security hex screw on top of my gen2 wired nest doorbell. Any advice on how to get replacements?
I am using the camera to "watch" a corner of my building that has a walkway nearby. Every time a person walks by a notification is triggered. I only care to track movements at the corner of the building, so I'd like to reduce the field of view of the...
Hooked up the wired camera (with floodlight) in my backyard in place of my standard floodlights. Everything seems to work as advertised, but the floodlights do not turn on. The camera and the microphone work though. When using the app to turn the flo...
The nest doorbell wired gen 2 doesn't reconnect to Wi-Fi after a Wi-Fi outage. I have to manual restart the doorbells every time. Is there a better fix than a manual restart? If I'm not home to restart the devices then the doorbells are pretty much u...
I have a smart home with a Unifi access point that my wired Nest doorbell camera was connected to. I had to do some maintenance on the access point and when I brought it back online, every device that was connected to this access point EXCEPT the Nes...