New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell (wired) won't stay on
My best doorbell (wired) won't leave the camera on. I have to manually go into the Google Home app to keep turning it back on. Any suggestions?
Nest Camera does not pick up cars at night
The Nest camera above my garage is not picking up vehicles at night. During the day, it works fine but at night it doesn't. I tried everything, but it is still not working at night. Any advice on what is wrong? I haven't had my cameras not even a mon...
Nest Cam Live Video Doesn't work
I've just bought 2 new Nest Cam wired (2nd generation) and for both of them the live streaming doesn't work.I also have 2 old nest cam and they work perfectly.I tried all things found in the web to try to fix this issue:1) I had a wifi mesh with 2,4g...
Can't get nest doorbell off door frame
Can't unhook nest doorbell from the door frame. Little gadget not working. What do I do?
Nest doorbell peeling
So I have had a couple nest hello’s over the years but my newest one (about a year and a half old) has started cracking and peeling. It looks like the film wasn’t removed but it’s literally the top cover. How do I go about replacing this? I have seve...
History
Why can’t I review the history
Need help w new nest indoor wireless cameras
Hi, I have 2 brand new cameras and only 1 will connect to my wifi. Once the #2 connected, the #1 camera disconnected and will not reconnect, just keeps saying retry. I have done the restart but not the factory reset. What should I do?
Nest Cam (battery) connects then disconnects from Ubiquiti Unifi UAP-nanoHD WAP
I have just set up a Ubiquiti Unifi UAP-nanoHD system for a client and we have a single Nest Cam (battery) that won't stay connected. It connects for a while (up to 5+ hours today) and then disconnects, and stays disconnected for a while (It was last...
Nest Camera wired missing event history
Hi I have a Nest Cam (wired) which I just purchased just half year ago, and starting from this month, it doesn't record events during mid-night (1-6am) consistently. I have checked:* home/away setting, it's working as expected, I'm at home 24h and it...
Can’t see doorbell history in Google home app
We just added floor light cameras, they are in Google home. Added our doorbell to Google home but can’t see history. You can still see history on the nest app. How do we fix that?
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