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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15720 Views
  • 0 replies
  • 6 kudos

Nest camera wont charge

Hi, When my battery was at 25% I brought in to charge, it didn't charge at all and is now 100% dead. I cannot factory reset it and I tested the charger and cable with another device and that worked. Help, is this just defective. They are only a few m...

NRS2 by Community Member
  • 880 Views
  • 4 replies
  • 2 kudos

Doorbell chime

I am replacing a Nest Video doorbell with the exact same doorbell. Do I have to replace the doorbell chime or just the actual doorbell?

DavidM3 by Community Member
  • 680 Views
  • 4 replies
  • 0 kudos

Nest cam doorbell peeling

Hi,I have had my Nest Hello Doorbell for over 2 years now and i never had an issue. I notice it started peeling at the end of the 1st year of usage. It's now getting out of control. I have many google products (2x nest outdoor, Hub etc.) but I'm very...

Ben-B by Community Member
  • 1125 Views
  • 7 replies
  • 0 kudos

Nest Exterior Cameras not charging

I have two exterior Google Nest Cameras that were purchased less than one year ago. Recently, both cameras stopped charging (one first, then the second one month later). I have tried swapping out the charging cables but nothing seems to work. It appe...

nastasi by Community Member
  • 662 Views
  • 4 replies
  • 0 kudos

1 out of 2 cameras recording

Hello. I have two cameras and only one is recording. I’ve looked at the settings for the other and they are the same for the one that is working.

Brewer615 by Community Member
  • 1398 Views
  • 9 replies
  • 0 kudos

Nest doorbell stop streaming live video

I managed to hardwired the Nest doorbell (battery) and have been running well with live video for about 15 days. And then 2 days ago when I tried to stream live video from the Google home app, it says “Remount this device once it’s charged to see liv...

Oceandeep by Community Member
  • 1631 Views
  • 7 replies
  • 0 kudos
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