cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 87 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15835 Views
  • 0 replies
  • 6 kudos

Camera goes offline

I have 2 cameras, both are exterior. One in the front and the other in back. Running on same wifi. Lately the front camera has been going offline. I swamped the devices out, but still front location goes offline. But back door camera online. What's c...

TLB1 by • Community Member
  • 863 Views
  • 5 replies
  • 0 kudos

Google Nest Notifications - Google Doorbell Gen 2

Want to use Google Home instead of Nest App. But failed to get notifications Installs new Doorbell 2nd Gen and only can use Google Home. But fail to get notifications Restart my phone. Deleted the App numerous times. iOS is at 16.0.3Still get zero No...

2pwrful by • Community Member
  • 1342 Views
  • 8 replies
  • 0 kudos

Resolved! Nest Doorbell (Wired) Gen2 - Chime Won't Activate

Have 2 new Gen2 Wired Doorbells for Front and Rear. Both DBs are powered up and connected to the Home App, all lights active, recognize all presses, motion, etc. Camera view perfect. However, the Nutone Indoor Chime (mechanical) won't activate the pl...

mcdemarcay by • Community Member
  • 4659 Views
  • 14 replies
  • 0 kudos

Nest Cameras Wont finish Installation

Heyy I have the nest Google Cameras for outside and they were working fine up until today where I changed the wifi password. They wont connect, google home doesn’t give me the option to reset via the app and I have plugged them both out several times...

JWallace by • Community Member
  • 727 Views
  • 4 replies
  • 0 kudos

New Doorbell wired v2 installation fail

I recently bought a Nest Doorbell (wired v2) to replace the v1 I had (it no longer works/connects to my wifi after Hurricane Ian). I have a Google Mesh network in my house, and the v1 had no problem connecting to my network/wifi.I am installing the v...

Resolved! Google Nest Doorbell wired

I have a Google Nest Doorbell wired device. I have it all set up but the picture is upside down because of how I had to use the mounting bracket. Where can I adjust settings to rotate picture 180 degrees? I read some info and it said look under setti...

JimPaseo by • Community Member
  • 820 Views
  • 4 replies
  • 0 kudos

Peeling Doorbell Issue

One more post to add to the Doorbell peeling defect. Looking to see if Google is helping or doing anything about this issue yet before I start down the road of reaching out to support. Really hoping to hear some good news that they are since there ar...

Megs26 by • Community Member
  • 1400 Views
  • 8 replies
  • 0 kudos

Nest outdoor cameras, not connecting

Two outdoor cameras won’t collect. We have the more a different property and have tried to get them connected on my main account at home. We’ve tried every different way from scanning the QR code to plugging directly in and we are unsuccessful. We ha...

Dplintz by • Community Member
  • 692 Views
  • 4 replies
  • 0 kudos
to vote
Labels