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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1638 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17746 Views
  • 0 replies
  • 7 kudos

Re-install nest hello and thermostat

Hello. My Nest products worked well until they were migrated to google. I wish to reinstall on the nest app. I get an error saying the devices already belong to another account. I can’t seem to figure out how to delete them from my account so I can s...

hikerules by • Community Member
  • 853 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Cam 2nd Router

Hello. I have a larger home equipped with a 2nd router for proper WiFi coverage. I have a nest 3 pack but cannot get the camera connected to the 2nd router. I’ve tried a factory reset and setup still fails. My phone is connected to the 2nd router dur...

Ralph1 by • Community Member
  • 2035 Views
  • 8 replies
  • 0 kudos

Video history keeps auto deleting every few hours

I have a battery powered doorbell, and a floodlight with a camera in my backyard. They’ve both been set up for a few months and I haven’t had this issue, but I accidentally let my doorbell die all the way the other day. Once I charged it, all of my v...

Resolved! Nest cam outdoor no light

It's was working now it's dead. No light, app won't connect to it.It has power, fuse checked too, still nothing.This product has always been a bit sketchy and way less than reliable and certainly stopped me buying any other Nest products.Has it final...

Doorbell won't announce visitors or chime inside

I have a Lenovo display with Google Assistant but it won’t announce when someone rings my Google Nest doorbellThe Display was set up using Google HomeDoorbell was added to Google Home app using barcode and visitor announcements turned on but does not...

liannecb by • Community Member
  • 1218 Views
  • 7 replies
  • 0 kudos

Linking Wyze

It won’t allow me to link my Wyze camera, says it’s linked but it’s not. I know it can/will bc I’ve done it, but it came disconnected and I’m trying to reconnect

Doorbell lense is craked

Hi -My doorbell fell of its mounting bracket and the lense is now crackedThis happened when the door bell was pressed a few days after I had charged it. The door bell is only couple of months old. Can you help with this please. My wife i bought it vi...

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