New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Battery Doorbell not connecting to my new Telstra Smart Modem 3
I have replaced my Telstra modem with the new Smart Modem 3. Now my battery doorbell won't connect to the wifi. Can someone help me please? I'm in Australia...
Ring not charging
Hi, when we unplug our ring from charging but stops working completely? Any advice? Thanks in advance!
Nest cam and hue lights
Hi there,I'm new to the nest environment. Seems like there is no way to make my hue lights turn on, as soon as the nest cam detects motion. I can find routines on ifttt. but that doesn't work anymore.There should be a way to use motion detection as t...
How can I trigger a Routine with motion detected on my Google Doorbell?
I recently installed a Google Doorbell (battery) and integrated it into my Google-based smart home. I want to set up a Google Home routine that will turn on the porch light when the doorbell sees motion after sunset. I can't seem to find a way to do ...
Nest Hello Delaminating on a covered porch
Hello,My Nest Hello Doorbell is peeling. Looks horrible. I have a covered porch and my home faces north so it doesn't even get any direct sunlight. Phone support says there is nothing they can do since it is out of warranty. I have Google Nest camera...
Nest doorbell broken lens cover
Doorbell fell off mount and glass lens cover shattered couple weeks after mounting. Mounted properly. Item purchased on google store Feb 04. Definitely under warranty. Replacement doorbell or lens cover glass available?
Google business email & camera access
I need to give camera access to one if my staff who has a Google business email account which she needs for work. She also has a Gmail account. The Google home app apparently won't allow camera access with the business account, but only with a generi...
Resolved! Nest won't replace my cracking/peeling doorbell b/c it's out of warranty
Recently discovered my Nest Doorbell (hard wired not actually battery) had cracking and peeling around the camera and doorbell portions of the device. The camera is under our front porch out of the way of any rain or direct sunlight so I was puzzled ...
Google - pathetic, environmentally unfriendly company
Possibly a squirrel broke usb cable connecting my Nest camera with power adapter. Google, asked to dispose my good working camera because they cannot sell me a replacement cable as my camera is out of warranty. If ot was they would send it straight a...
Nest doorbell
The range of area available to view is fixed and I can no longer change. I can set an alert area within but can’t move the viewing area to expand
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