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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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What's ther brand of your Tv?

Hello!I want to purchase the Google Chromecast with Google Tv. I watched some video tutorial how to set up the Chromecast."" What's the brand of your Tv?"", i saw this screen on the video that you can use the chromecast tv controller to check the Tv ...

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Eni by Community Member
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  • 3 replies
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Chromecast + Youtube + FamilyLink = BIG Problem

CHROMECAST 4.0 HD (ga03131-gb)There is still (in my opinion) a big problem with Chromecast and the child's account when using family Link.My parent account is protected by a PIN. The child cannot switch profiles on his own. But he has access to YouTu...

Tadeusz by Community Member
  • 568 Views
  • 1 replies
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How to turn off Ambient Mode?

Chromecast HD automatically goes into ambient mode after 10 minutes overriding the Amazon Music Unlimited app I'm running on it (which is the main reason I bought the device as Amazon music in Chromecast has Dolby Atmos decoding enabled.)How do I tur...

chromecast with google tv 4k x265 with framerate of 23.976216 stutter

Chromecast with google tv 4k x265 formated 1080p mp4 file with framerate of 23.976216 file stutter.It plays fine if framerate is 23.976024, but if framerate is 23.976216 it stutter.I have reported this issues long time ago, more than years ago, it se...

Chromecast Apple TV App incompatible with ‘Civil War’

Just bought newly released ‘Civil War’ on Apple iOS App on phone last night. This morning, I opened Apple TV app on chromecast to play it from my library and get “Incompatible Content To play this show, try using an Apple device”. Other titles in lib...

Unable to change volume of my TV with the Chromecast Remote

As the title says, I am unable to change the volume of my TV while using the Chromecast Remote. Turning the TV on and off still works. I already changed batteries, did a factory reset,... But nothing helps. I also checked the functioning of the IR le...

Bdewael by Community Member
  • 333 Views
  • 1 replies
  • 0 kudos
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