Chromecast with Google TV Now in HD or 4K Read more
Forum Posts
Need help with setup? Troubleshoot common Chromecast problems
Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...
Contacting customer service support
I tried having a Google agent to call me to troubleshoot an issue with my chromecast. Each time it said that someone has rung my phone number but I did not receive the call. Is there a simple and straightforward way to contact Google for support?
Resolved! Chromecast not detecting remote
My chromecast is not connecting with its remote. I attempted to connect it with my phone (as a remote), and it didn't work as well. I've restarted the device a few times. Does Google have a support number I can call?
Chromecast stuck on G Logo
My device is stuck on the G logo, I have tried unplugging for 30 min, different HDMI ports and factory reset. It will not hard reset. LED Color does not change
Performing a factory reset of a Chromecast 4K device with no remote
Another user experienced my exact problem, as noted in a post titled "Setup Google TV without a remote", but the ultimate question was never answered. Once having performed a factory reset is it possible to set this device up again without the remote...
Resolved! Getting help with first day questions on Chromecast operation
I have a number of questions on the first day with my Chromecast 4K. I want to talk to someone. I've seen numerous posts suggesting filling out Steps 1-3 for my problem on help and then Step 4 would give me option to have a call back. But Step 4 simp...
Chromecast Google TV not showing up for speaker group
My Hisense Google TV isn't showing up as a device to add to the speaker group. It shows as a device in my Google Home but will not work with the rest of my google speakers.
Chromecast search for app not working
Maybe someone has experienced that - when I try to search for an app in Chromecast, I always get an error to try later. Reboot did not help, same problem persists over few days
Losing connection to Chromecast during setup
I just moved places and am trying to setup my Chromecast to a new wifi. The setup is good until it's time to connect to the wifi.There will be a pop-up message that says that I've lost connection or that I can't communicate to the Chromecast.I've alr...
Chromecast with Google TV 4K Bluetooth will not recognize *ANY* Bluetooth device
I was given my new Chromecast with Google TV 4K as a Christmas present. I am discouraged with it beyond words. I have several issues with the Chromecast. The more important thing is that the Chromecast with Google TV will not recognize any of my Blue...
my remote is not working
i trued to factory reset my remore as per instruction on the forum but now my remote will not work at all. i bought the echromecast less than a week ago and the voice search just stopped working and that's why I tried to factory reset it but now the ...
