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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Resolved! Chromebook not casting

I've had my Chromebook since 2020 I think, and I'm not sure what kind it is, but this year it just started not being able to cast. It says "Looking for devices" but it never loads. All of the other devices in my home work when trying to cast, except ...

Screenshot 2022-10-06 3.32.07 PM.png

Resolved! Some voice commands on remote are heard but not completed

My setup was working well. Out of nowhere, when I issue a command, "Open Paramount+ on bedroom TV", it is repeated and displayed on screen, but nothing happens. When I issue the same command on my Pixel 6 Pro with Google Home, it isn't displayed on m...

markdoc by Community Member
  • 21 replies
  • 0 kudos

Spectrum app

I can stream Netflix to my tv with a Chromecast device but cannot stream from Spectrum App to the same tv

DebDarlin by Community Member
  • 4 replies
  • 0 kudos

Resolved! Remote Pairing Incomplete

Tried all solutions listed in forum. Chromecast Remote with voice begins pairing, MAC address is found, but the search never completes. Buttons for TV control work (volume, source, power on non-smart Samsung) but remote cannot control Google TV.

delores by Community Member
  • 3 replies
  • 0 kudos

I don't know which Chromecast.

It's not mine. All I know is it keeps connecting to my phone without my permission. And I can't find an option to stop this from happening. Its annoying.

Resolved! No dialogue in my audio

I only have the background soundtrack I have no dialogue sound and can’t seem to fix it

Jamie70 by Community Member
  • 5 replies
  • 0 kudos
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