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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! Chromecast security

I purchased a Google Chromecast with Google TV, and an Ethernet power adapter, from the Google Store.I was intending to replace an original Chromecast. My original Chromecast has the bad habit of sometimes going all staticy at the transitions between...

mkn1632 by Community Member
  • 8 replies
  • 0 kudos


Jeg har en Mac-adresse på WiFi og kan ikke konfigurere Chromecasten min til TV-en.

AnneVic by Community Member
  • 4 replies
  • 0 kudos

Resolved! I forgot the remote control

I forgot the remote control in a remote place and I want to use it on a TV screen for the first time, but without a remote control and I cannot control it

Abdo1 by Community Member
  • 3 replies
  • 0 kudos

Resolved! I'm unable to play audio only on my TV

Hi everyone,I bought a Chromecast in order to listen to audio (Spotify/radio) using the speakers connected to my TV (streaming from a computer or smartphone). I just connected my Chromecast to my TV but I am unable to listen to just audio with a blac...

Jeroen30 by Community Member
  • 7 replies
  • 0 kudos

Chromecast with Google TV and Spectrum to change channels

Hello,I am product expert and I have an issue that I cannot find documentation on.I have Charter Spectrum for internet.I have a Chromecast for Google TVWhy/ how can I change channels or go to a channel using the Google Remote?If it is not possible, P...

MichaelD by Community Member
  • 4 replies
  • 0 kudos

Resolved! Chromecast

I have a 2nd generation Chromecast. it has always cast from my laptop to my TV. I have just purchased a new laptop. I seem unable to connect laptop to Chromecast. i have connected my phone, but that is no help. The photos I wish to cast are on my lap...

roger1 by Community Member
  • 4 replies
  • 0 kudos

dish anywhere casting

trying to cast using chromecast from android to tv using dish anywhere app, used to work now im getting. (Error connecting to your cast device: Relay casting status code 2473) any help?

bs74 by Community Member
  • 10 replies
  • 0 kudos


Hola mi Chrome me dice actualización pero cuando comienza actualizar se traba en el cero me dice problema en la red pero no tengo problema en me red.que puedo hacer?

Maby by Community Member
  • 4 replies
  • 0 kudos

Resolved! Trouble redeeming Netflix promotion

I just bought Chromecast with Google TV Netflix bundle. Having trouble redeeming the Netflix bundle. Kept getting "The signed in account isn’t eligible for this offer. Sign in with the account used to set up your Chromecast with Google TV."I tried 2 ...

Adityaax by Community Member
  • 4 replies
  • 1 kudos
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