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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

IR Blaster is extremely weak

My brand new Chromecast remote can only drive my TCL TV when I am within about 3 feet. It is definitely not an angle or interference issue. If I am 4 feet away, the TV does not register any IR commands. The original TCL remote works from 20 feet back...

PeschelE1 by Community Member
  • 8 replies
  • 1 kudos

Google Assistant Command to Switch CWGTV to Ambient Mode?

I had a Chromecast Ultra and a custom routine that turned on my Chromecast (which turned on my TV) every morning, and the Ultra always defaulted into Ambient/ Screensaver mode displaying my photos. Recently updated to Chromecast with Google TV and ev...

cgtvdude by Community Member
  • 4 replies
  • 0 kudos

Resolved! Google Home can't find Chromecast

I have a first-gen Chromecast. It has worked fine for years. Just changed internet providers. Now the Chromecast can't find the new wifi. So I loaded the Google Home app to my iPad Pro (ML0T2LL/A) OS 14.8. Unfortunately, my google home app can't find...

gdawg20 by Community Member
  • 4 replies
  • 1 kudos

can't cast screen

I try to cast screen from Samsung tablet and it shows someone else TV

Eagle22 by Community Member
  • 4 replies
  • 0 kudos

Error message simulcasting

Error message when trying to simulcast World of Wonder app. Was working fine a couple of days ago

Vito by Community Member
  • 3 replies
  • 0 kudos

Chromecast ultra doesn't obey network DNS configuation

As of yesterday, the chromecast ultra that I have happily used up till then no longer respects DNS settings via DHCP/RA and what's worse, keeps spamming connection attempts despite the firewall properly sending replies that the route is not available...

Staffan by Community Member
  • 6 replies
  • 0 kudos

Resolved! Delete Spotify on Chromecast with Google tv

How do I get my Chromecast with Google tv to never use Spotify? It will often play a song instead of a show and I just want that to stop.I do still want to be able to use Spotify with my Google home speakers though. Just never on the tv.

dcushnie by Community Member
  • 10 replies
  • 0 kudos

Resolved! Chromecast refuses to connect at 2nd step

Hi there; I moved and live in a different place now. My routers have different names now, but my Chromecast-Dongle cannot be convinced to work properly.Yes, it is recognized as such, the Code displayed on it corresponds with the one I see when trying...

Tomorrow by Community Member
  • 2 replies
  • 1 kudos
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