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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26186 Views
  • 0 replies
  • 11 kudos

Stuttering Streams in various Apps

While using the new Google Streamer connected to a 2022 QLED Samsung TV various Streaming Apps are unwatchable because of constant micro lagging in the stream every few seconds. The audio is fine though. Netflix, Disney+ and Prime Video are affected....

FredMS by • Community Member
  • 645 Views
  • 6 replies
  • 1 kudos

google tv streamer 4k random reboots

Connected via ethernet. Watching streaming football, lots of pauses (spinning circle) and often the device will reboot itself.

Can’t set up Chromecast (4K with Google TV)

I have a Google Chromecast 4 with Google TV (pink) that has been working fine for a year. Recently, it's been continuously connecting and disconnecting from Wi-Fi. The router is close by, I have resetted it already, and the Wi-Fi on other devices inc...

albaria by • Community Member
  • 335 Views
  • 3 replies
  • 0 kudos

Chromecast remote not working for IR functions even with new batteries

I have the exact same problem as the other post with this title that is currently pinned above (it is for me at least) and it’s locked so I cannot ask a question there.I can find no options to make the updates suggested and my system does not indicat...

Iguanasan by • Community Member
  • 283 Views
  • 1 replies
  • 0 kudos

I have problems with Chromecast

I bought a Chromecast but I faced several problems The first problem is that it is not possible to lower and raise the volume in the remote and it is not possible to control the Google Assistant The second problem I faced is that I cannot summarize t...

Azooz6494 by • Community Member
  • 218 Views
  • 1 replies
  • 0 kudos

Wifi connection

I am using an app to control my chromecast and am unable to connect the chromecast to my WiFi as I'm unable to find my device in the available network listing on my app and because I cannot connect to the WiFi I cannot use my control via the app. Som...

Confusion about Chromecast Built-in firmware

Hi, I'm having some issues with the Chromecast Built-in functionality on my Bravia TV.Recent versions have had seriously out of sync audio so I had to downgrade it to the earliest version my TV came with (1.56.292394)My confusion is that, according t...

pabulous by • Community Member
  • 454 Views
  • 2 replies
  • 0 kudos

Unable to put chromecast in pairing mode

My chromecast remote does not work with the chromecast. I'm currently trying to get it to pair to the chromecast by putting both in pairing mode, but I'm unable to enter pairing mode on the chromecast. For entering pairing mode I've tried the followi...

evantnek by • Community Member
  • 242 Views
  • 1 replies
  • 0 kudos

Google TV streamer live tab missing in canada

I do not see a live tab on my new Google TV streamer. Thought I did the research before and said it was available on the Google TV streamer in Canada but I can't find the tab. Is there any way to enable the live tab?

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