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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25737 Views
  • 0 replies
  • 11 kudos

Matter/Thread Automations not working

I added Aqara P2 matter/thread motion sensor using the mobile phone Home app. In the Home app the motion sensor detects changes of the occupancy correctly.However, in the Google TV Streamer, the Home panel the motion sensor shows: "Additional actions...

MikaH by • Community Member
  • 378 Views
  • 3 replies
  • 0 kudos

Shared media control - account specific

I have a Chromecast with Google tv. I used to have remote control notification enabled but it shows notification on all devices on the wifi network. Is there a way to get that notification only on specific devices or atleast the game gmail account as...

Microphone button not working with apps

It's cool being able to use Google Assistant on this but it's frustrating because you can't just use the mic button to do a voice search within individual apps. Some apps are designed where you can just press the mic button within the app and it work...

Wam1 by • Community Member
  • 257 Views
  • 1 replies
  • 0 kudos

chromecast 2nd gen no quality settings?

hello, got a new ISP and with that i did a reset with the google chromecast 2nd gen. now i cant get any quality changes in video mode, theres only the option to enable 50 hz hdmi mode nothing else. changed from 2,4 to 5 ghz wifi, reset but no changes...

Frsh2d by • Community Member
  • 268 Views
  • 1 replies
  • 0 kudos

Random audio drops if using surround sound

I recently upgraded from the Chromecast with Google TV to the new Streamer. I have an Onkyo receiver (Dolby vision, Dolby Atmos capable). I have my receiver connected to my TV, and the Google streamer is connected to the back of my Onkyo receiver. Wh...

Feature request: TV Streamer 120fps 1080p/1440p

Adding support for 90/120fps to the Google TV Streamer would significantly improve local network streaming of video games. The device already supports HDMI 2.1, and goes up to 4K60FPS, so adding additonal support for lower resolutions but higher fram...

RYankov by • Community Member
  • 322 Views
  • 1 replies
  • 1 kudos

Chromecast won’t connect to Wi-Fi

One of two Chromecast in my home will not connect to the Wi-Fi after I rebooted it. It has worked well Overall, since I got it until this past six months or so. It’s also no longer recognizing/connecting with the remote. When I try to use Google Home...

LisakOT by • Community Member
  • 305 Views
  • 1 replies
  • 1 kudos
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