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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1464 Views
  • 16 replies
  • 1 kudos

Google TV Streamer freezes with 4K video

I tried two different PD USB C hubs (60W and 100W PD) with a fast USB Stick (SanDisk Extreme Pro) and the video (4K HEVC AAC 5.1 audio - ~4.4GB for 100min.) freezes at specific scenes. Also tried different Media Apps (e.g. VLC, Nova and Kodi) all of ...

Wifi speed issue

Hello. I use chromecast at home. My wifi network is 5 ghz. Channel in use is 38.Chromecast connect with high speed like 250 300 mbps,then speed goes down all the way to 8 mbps or 12 mbps.I check it on the wifi router.Solution is restart. All other de...

Aloen287 by • Community Member
  • 618 Views
  • 7 replies
  • 0 kudos

Google TV Streamer - Audio drops multiple times a day

Just like many others have posted, I have the same issue on a 5 day old Streamer connected to a Sony TV with a Sonos soundbar. The audio just stops, and the volume can no longer be adjusted either. If I change sources on the TV, the audio is fine and...

rpo408 by • Community Member
  • 168 Views
  • 0 replies
  • 0 kudos

Chromecast casting is erratic and mostly not working

M y Chromecast devices used to work very well ( I have 2, for 2 TVs). I was able to cast to TV from cast-enabled apps on my Android phone, and cast from a Chrome browser on my mac to TV. Then, for various reasons, I didn't cast for a few months.Then,...

AnnetteSo by • Community Member
  • 3617 Views
  • 10 replies
  • 0 kudos

1yo google tv and poor streaming performance, especially NBA app

After suffering trying to watch NBA app and trying everything posted on Internet for both TV and NBA app, I reverted to an old Roku and, behold, all is good. I was even finding Hulu sluggish when looking thru the channel listings...no more, it's snap...

Ambient mode on Chromecast

Hello, I'm trying to adjust the date and temperature display on my Chromecast but am not able to do it. I've looked online and found articles to go to my device settings under Ambient mode or System, but none of those options come up under my setting...

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