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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4690 Views
  • 0 replies
  • 5 kudos

Thermostat lost date time and wifi

My Themostat lost its internet connection. It been installed for about 6 months and was parlired and setup. Noticed an alert on ssying date time was incorrect.While retting it had lost its internet connection. Went through trouble but the device can'...

Need help with wiring Nest Thermostat

Hi.I am installing a standard Nest Thermostat and am confused on the wiring. I have the following configuration on the current thermostat and would appreciate direction on how to connect to the Nest Thermostat: Red Wire - connects to RC and RH that a...

jay32 by Community Member
  • 39 Views
  • 1 replies
  • 0 kudos

Daikin Heat Pump vs Nest

I have a Daikin concealed multi-zone heating and cooling heatpump recently installed in my home. I have an issue with this system.Issue: The temperature read by nest thermostat is different compared to what I see in the DKN app which comes through th...

ravee by Community Member
  • 30 Views
  • 0 replies
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Eco mode changes heat / cool mode to auto

I'm new to Nest and am concerned with the operation of eco mode. It is the winter season and I have my thermostat set to heat mode. Eco activates when I leave the house, which is good and the intent of why I purchased this thermostat. When this happe...

mtech by Community Member
  • 31 Views
  • 0 replies
  • 0 kudos

Home and Eco on when Away

At home I became warm so I manually lowered the temp just a bit but it went into eco mode. I later left home and checked nest app. 16 miles away it showed HOME. The eco temp I set was eco but not the assigned away temperature. I thought once I was aw...

Android nest app won’t connect to google account

Hi. I have a nest learning 3 thermostat that was connected to my iPad and my android phone. The iPad connects to the thermostat fine but when I launch the nest android app I get the nest logo and spinning blue circle but it never connects to the goog...

GraemeL by Community Member
  • 39 Views
  • 0 replies
  • 0 kudos

Can’t register Nest thermostat with Nest app.

I added a second Neat and thermostat to my home. It setup without issue but it is not in my Neat app. When I try to register it I am asked to enter a 7 digit number from the app setup. When I go into setup the home icon is not as option and all that ...

JLR1 by Community Member
  • 51 Views
  • 0 replies
  • 0 kudos
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