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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23926 Views
  • 0 replies
  • 8 kudos

Nest not responding to changes

Our nest has a mind of its own. We have deleted all schedules but the nest keeps cooling to 70 degrees at night. We have the unit set to 74 and this matched what is showing on the app. I even was as far to turn the setting to “off” and the the unit w...

Sbrognad by Community Member
  • 1053 Views
  • 5 replies
  • 0 kudos

Thermostat spinning but not controlling the menus

This is my problem. My dial spins but nothing on the screen works. The screen is on but can't control the menus. It worked fine before a month ago. Now it only responds to the Nest app. But can't use the setup menu to change the WiFi settings. Can I ...

Mikerbarns by Community Member
  • 1249 Views
  • 3 replies
  • 0 kudos

Resolved! (Blue wire) nest learning thermostat

 I have a blue wire not connected to anything. I only noticed this because I lost connection from my phone to my nest thermostat. It was saying low battery. Rc-redY1-yellowg-greenW1- white. Is the blue wire not being connected the reason my battery i...

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Jmeese by Community Member
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  • 3 replies
  • 0 kudos

No email or response on warranty claim

I've had a warranty claim in for 3 wks with no response. I had my HVAC technician speak with a technical representative from Nest and agreed it was a battery defect issue. However, the agent said that warranty replacement usually works by sending the...

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