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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22070 Views
  • 0 replies
  • 6 kudos

Nest learning thermostat scratched sensor

Is there a way to replace the sensor part at the bottom of the nest learning thermostat?Like many people I assumed that softer cheap looking plasticky part was a sticker to be removed so now it’s scratched & looks really ugly. In trying to polish it ...

thermostat shutting off when hits desired temp

When using the AC ( and heat as well), once the desired temperature is reached the system stops running and I have to flip the breaker switch for it to restart. It had been running fine. Any suggestions?

konelit by Community Member
  • 865 Views
  • 6 replies
  • 0 kudos

Disabling Nest Sense

I just read in another thread on here that the nest thermostat cannot be controlled fully manually by turning off nest sense. The expert said that there are multiple sensors that will turn nest sense back on even if you disable it. I just want to mak...

Buck-R8 by Community Member
  • 2181 Views
  • 4 replies
  • 0 kudos

Water not following schedule

Our hot water has a schedule to follow. It has stopped doing this. In the morning I find the hot water has not come on, when I boost it creates hot water fine. Currently the app is saying "hot water off till 10am" but the schedule for today is for ho...

Screenshot_20230521_091534_Nest.jpg Screenshot_20230521_091525_Nest.jpg
Bob1231 by Community Member
  • 517 Views
  • 3 replies
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Nest thermostat reading wrong temperature

Please read and guide me my ac keeps running all day 24/7 like this temperature won’t come down until 7-8 pm when out side temperature drops below 70 even google customer care is not helping me

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jinish420 by Community Member
  • 539 Views
  • 3 replies
  • 0 kudos

Offline on the application

My Google Nest on the Google home app keeps saying the thermostat is offline but the actual thermostat shows it's online. It gets back online when I restart the thermostat but goes back to offline. Can someone advise what can be done?

Itshenryg by Community Member
  • 501 Views
  • 3 replies
  • 0 kudos

Resolved! manage two Homes on Google Home - migrate thermostat

I have two different Homes on my Google Home app (Home 1 and Home 2), and my Nest Learning Thermostat appears in Home 1. I want to migrate it to Home 2, where it is physically installed. The "Device Information" screen has the Home location grayed ou...

BazzaD by Community Member
  • 2031 Views
  • 5 replies
  • 0 kudos

Nest thermostat incompatible?

We have a forced air unit only, no A/C. Replacing existing wifi thermostat with a 3rd gen Nest thermostat. Existing wiring consists of R & Rc which provide 24vac from a transformer. The other 2 wires are W & Rh. Rc and Rh were jumpered on original th...

Larryfis by Community Member
  • 710 Views
  • 4 replies
  • 0 kudos

Nest thermostat heating and cooling at same time

Replaced regular heat/cool thermostat with a Nest. Seemed fine until next month utility bill came in at $670 instead of $150. Apparently the heat strip had voltage on it at the same time as the a/c was running. No error message, no notification, wiri...

DOD by Community Member
  • 1094 Views
  • 6 replies
  • 0 kudos

Wiring second generation nest learning thermostat

I have used 4 wire red, green, yellow and white, all wires connected to the wiring block. On the original thermostat there was a blue wire as common, did not use. Appears no power is going to thermostat, but power is at wiring block. This is a learni...

Chuckie2 by Community Member
  • 511 Views
  • 3 replies
  • 0 kudos
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