Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest 4th Gen Humidity WAY OFF
Recently installed a new gas furnace and 4th Gen Nest thermostat; we do not have a humidifier / dehumidifier.Humidity reading on the Nest is always between 22 & 29% - actual RH in the home is usually between 70 & 80%. Current outdoor RH today is 72% ...
Nest won’t let set temperature
When I go into the Nest app, it shows "HOME" and underneath it, "Add Product." My thermostat is already connected, so that's not the issue. If I click on "HOME" it gives me the option of changing to "AWAY." Under home, there's the outside temp. I do ...
Nest thermostat is not heating
It is not heating. Freezing here
System Blows Cold Air After Reaching Target Temperature
I am having an issue where whenever our system is heating and reach the desired temperature, the furnace turns off but the system continues to blow air that is now very cold. I have a two stage heating system, without a heat pump. I ran the troublesh...
Trane XR 2 stage heat pump wiring to Nest Learning 3rd gen
I have Trane 2 stage heat pump supposedly. Pic of unit attached. Also the wiring on the old thermostat. How to wire in Nest Learning 3rd gen? Especially the white wire.https://drive.google.com/file/d/1LtOqgJcltsg-b53KasLEQbzznlx6lkBj/view?usp=sharing...
Nest not heating house
Our Nest was working fine until summer started, then it couldn't get on the network, but still worked fine. But now it's 11 degrees outside and it won't get over 63. I hear it and we feel heat coming from registers periodically, but it won't get up t...
Nest Thermostat dual heat source equipment settings unavailable for the second source
I require assistance to configure my 4ht gen Nest thermostat.My home has both radiant floor and forced air heat. I'm unable to configure this equipment properly because the option isn't available to do so. I contacted support before purchasing the th...
Nest thermostat won’t find WiFi , also continually asking for correct date and time
Hi, for no apparent reason, my Nest thermostat has lost connection to the WiFi network. It now won’t find our WiFi network at all, so can’t connect and can’t update.It has now also started asking for the correct date and time to be entered. We do thi...
How do i remove the PIN code for 4th generation nest thermostat ?
Having trouble figuring this out. How can i remove the need for a pin on m y 4th gen nest thermostat
Nest Thermostat Batteries Need to Recharge
My Neat thermostat stopped working. It says the batteries need to recharge. I’ve had this device for about 6 years and have never had this issue before. Any suggestions?I have removed it from the plate and checked prongs and wiring. Everything looks ...
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