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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 0 replies
  • 8 kudos

Thermostat Schedule Not Working

I received a response from Mark but could not reply.Here is my question and issue.Mark, I was away so I'm sorry for the delayed response. Are you saying I need to use Routines to set a schedule? I set up a schedule through Schedules for different tim...

dhatter by Community Member
  • 761 Views
  • 3 replies
  • 0 kudos

Resolved! Brand new HVAC system been constantly running

Hello, just had a brand new champion heating and cooling system. Installed in my home with my year old nest thermostat. Wiring is connected correctly and I have reset the thermostat back to factory defaults and re-confirmed the wiring. I checked all ...

Jeet_NM by Community Member
  • 952 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Fan Function

I can tell my google home to “turn on the nest fan” and it’ll turn it on for the shortest preset time of 15 minutes. Is there a command to get it to run for longer stretches of time? I’ve tried multiple strings of words and the google home only under...

Dddavis by Community Member
  • 1045 Views
  • 3 replies
  • 1 kudos

Nest thermostat won’t connect to wifi

Power recently went off at my house, and when it came back on, my nest thermostat will no longer connect to my Wi-Fi. It’s not even discoverable when looking for networks. Every other device in my house was able to reconnect except for the thermostat...

Csqb12 by Community Member
  • 1430 Views
  • 3 replies
  • 1 kudos

Deleting Nest Thermostat Presets

I have tried the steps below but do not have an option to delete the presets. Eco is raising temperature to 82 (I updated that to 76 which is the lowest it will go) when it's 119 outside it takes too long to cool back down when it goes up that high. ...

jody1 by Community Member
  • 2065 Views
  • 3 replies
  • 0 kudos

Not Cooling on RC or Rh

Installed a new learning nest thermostat. All connected and not blowing cold air in the RC or RH connection. On the old Honeywell thermostat, I had one red wire in the R with a jumper to RC. We do have a heat pump also. any suggestions? It is getting...

JustDance by Community Member
  • 821 Views
  • 3 replies
  • 0 kudos

Upstairs not cooling

HelloWe have 2 HVAC systems with Smart Nest systems in our home that have been running well for over 3 years. A couple weeks ago we noticed that the upstairs wasn’t cooling as it should . We have it set to 70 but it never seems to get lower than 78. ...

Msvje0073 by Community Member
  • 766 Views
  • 2 replies
  • 0 kudos

Cooling issue nest learning thermostat

    Nest learning thermostat does not seem to be cooling the house. System worked fine but since installing nest the air being blown out doesn’t seem cool and my system ran for 24 straight hours and the temp didn’t change at all it very little. Seems...

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