Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Cooling Mode blows hot air
Just tried installing nest from an old Honeywell thermostat that powers HVAC (Heating / Cooling / Fan). Heat pushes not hot air.Cool pushes hot air Attached is the current nest configuration and back of the old thermostat with wire configuration...
AC running when in heat mode
Have a gas furnace, separate AC. have had a nest for 4 years. just this past week the AC has started running when the sunlight hits the nest even though it is only in heat mode. My AC was covered for the winter!!
Settings screen
Is there a way that I can keep the settings screen up?
Settings Screen
Is there a way that I can keep the settings screen up?
Resolved! Nest power connector doesn't seem to do anything useful
Just put a new Nest thermostat on our furnace, courtesy of our energy supplier. No C-wire connection on the old thermostat (just R and W wires) so I installed the Nest Power Connector (hereafter NPC . No joy there either. Eventually I decided maybe i...
Resolved! Setting up a 2nd iPhone to control thermostat
I've tried setting up a 2nd iPhone to control the 2 Nest thermostats. The problem comes when I go to either t-stat to get the Nest # from the t-stat to enter into the 2nd iPhone, there is no #. Same occurs on the other t-stat. What am I doing wrong?
Thermostat replacement
I have received multiple emails about my thermostat saying they want to replace it and to call 1 855 469 6378 not in service anymore and cant get ahold of anyone on this issue. Not sure what to do.. Hate google now..
Nest Says heating, but furnace not coming on occassionally
A couple of times per week I'll walk by my Nest 2.0 and see the orange light is on as if it's heating, but the furnace will be off. Turning the dial below the current temp, then back up (left then right), starts it up. Turning the dial to the right o...
Heatlink stopped working AGAIN after replacement
Hello, I want to express my disappointment because this is our second Nest in almost two years. I hope someone can help me. My Heatlink has no light even after doing a re-set (30 second hold) and restarting the fuse. The boiler is working fine becaus...
